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Technical education and experience of a leader as a determinants of team work effectiveness in IT projects

Jurga Monika, Zabłocka-Kluczka Anna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2023

z. 169

401--420

Purpose: The realization of large, characterized by high uncertainty and variability IT projects is usually complicated and overlong, and their effectiveness often lower than expected. Hence the role of the project leader as the person responsible for the success of the project is of particular importance. In this context the purpose of the paper was to investigate the relationship between technical (directional in IT) education and technical experience in IT of a leader, and team work effectiveness in IT projects, recognized as one of the predictors of the project's success. Design/methodology/approach: Empirical research was conducted to verify the existence of the predicted relationship and to reach the aim of the paper. The study was quantitative in character. The set of hypotheses was built based on the theoretical research and then verified the CAWI method on sample of 178 respondents working on IT projects in organizations operating in Poland. The calculations were made using the PS Imago Pro ver. 7.0 and Process macro for SPSS ver. 4.1 by Andrew F. Hayes. Findings: It has been shown that there is indirect relationship between the studied variables, and the mediators of this relationship are leader’s technical competences and the leader’s efficiency. There is a mediation relationship between the dependent variable (team work effectiveness) and independent variables (technical education and technical experience in IT of a leader). Research limitations/implications: Performed empirical study is burdened with certain limitations. The obtained sample of 178 respondents is by far not a representative sample and verified only in one business context (Poland). In order to generalize the results in future research cross-national study and larger samples can be collected. Practical implications: The obtained results contribute to practice of management, showing that among various groups of factors determining team work effectiveness in IT projects both soft and hard (technical) competencies of the leader are important. The latter are shaped by the technical, directional (in IT) education and technical (in IT) experience of the leader. This has practical implications, especially for HR services in the process of employees recruitment. In addition to soft skills, knowledge of programming languages and programming experience should be a significant assets wanted when hiring IT project managers. Originality/value: This research enhances understanding factors determining team work effectiveness in IT projects. The research make an important contribution to the body of project management and human resources management literature by demonstrating the meaning of the technical education and technical experience of a leader for team work effectiveness in IT projects.