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EN
Business continuity depends on the quality of management of individual processes. The management team strives to anticipate all possible threats and define protective measures. In the event of the COVID-19 pandemic enterprises were not prepared for such threats. Therefore, an important role is played by the health and safety inspector who should be involved in the company management process. The impact of the safety aspects of the work environment on the quality and efficiency of work is even more important in the event of an unexpected hazard that is difficult to completely eliminate. The purpose of the paper is to present the causes and effects of the COVID-19 biohazard according to the Ishikawa diagram on the example of a selected process in an enterprise.
EN
Making a complex analysis of the problem in order to identify the root of its occurrence, is the process burdened with the risk of uncertainty. This risk is in case of the quality analysis, in which the choice and making a decision is not confirmed by reliable information (number). This risk is in case of the quality analysis, in which the choice and making a decision is not confirmed by reliable information (number). But these techniques do not include the risk of uncertainty, so their sequence should be expanded about the appropriate method, to take this into account. It was considered beneficial to demonstrate that this method is the Fuzzy Analytic Hierarchy Process method (FAHP). The aim of the study to implement the FAHP method in the sequence of traditional quality management techniques (Ishikawa diagram and 5Why method) and proposition new, not practiced yet the method to complex analysis of the problem and identify the root of its root cause. The subject of the study was the furniture front, on which the incompatibility was identified (shortened foil). From the categories to which the potential causes of the inadequate foil were assigned, by using the Ishikawa diagram and the FAHP method in an integrated manner, were defined the most important categories (method and machine) in a precise (numerical) way. Next, using the same tools, the relationship between the potential causes was analysed and selected the main causes of the problem. Then, by using the 5Why method the root of the problem was defined (lack of the new machine and failure to comply with labor standards). The obtained results could differ depending on the subjectivity, however, the method itself proved to be effective and can be used to solve other types of the problem.
EN
As part of continuous quality improvement in well-managed enterprises, identifying unconformity should initiate actions to find their causes. Therefore, it was proposed to the enterprise located in Podkarpacie to use in the sequential way the Ishikawa diagram and 5Why method. The aim was to analyse of unconformity (porosity cluster) on the turbine outlet nozzle and identify the root of its creation. In the enterprise, the quality analysis of the products with a fluorescent method was carried out, but after identifying the unconformity, non-analysis of their reason for their occurrence was not practiced. Therefore, it was intentional to propose the use of sequence i.e. Ishikawa diagram and 5Why method to identify the root of unconformity. The subject of study was the turbine outlet nozzle, on which the fluorescent method the porosity cluster was identified. With the use of the Ishikawa diagram, the main cause of the problem was pointed (unconformity during production), and by the 5Why method the root cause of the problem, i.e. unconformity material from the supplier, was identified. The proposed method sequence is a simple and effective way to make analyses of unconformities and it can be used in different products and service enterprises.
EN
The article highlights factors, which might affect the design of instrument flight procedures. Ishikawa diagram is used to distribute individual factors into classes, as are People, Methods, Regulations, Tools, Data and Environment.
PL
Artykuł przedstawia czynniki, które mogą wpływać na projektowanie procedur lotu według przyrządów. Schemat Ishikawy został użyty do rozdzielenia poszczególnych czynników na klasy, takie jak: Ludzie, Metody, Przepisy, Narzędzia, Dane oraz Środowisko.
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