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Purpose: The aim of this article is to present the concept of the second stage of research concerning the study of quality of life at the city level and to indicate the cognitive possibilities offered by combining the two stages of research. Design/methodology/approach: Based on the results of the first stage of research, the assumptions and methodology for the second stage were developed. A concept of a survey carried out among a sample of 84 municipal offices of cities with over 50,000 residents located in Poland is presented. Particular attention was paid to the development of the research tool and the conditions necessary to obtain a high return in the survey. Findings: The developed concept provides an opportunity to trace the dynamics of phenomena related to the study of quality of life at the city level. It enables comparison of two groups of cities which conduct and do not conduct structured research on the quality of life. It provides information required to explain adverse phenomena related to data collection and processing and their causes. Research limitations/implications: Limitations resulting from the specificity of the research were highlighted and directions for further research were indicated. Practical implications: The possibility of practical use of the research results in the context of data acquisition for sustainable development of cities was highlighted. Social implications: Social implications of the research were indicated. Proper acquisition and utilisation of information obtained from residents should affect improvement of the quality of life. Originality/value: The article presents a completely new approach to research on the quality of life on the city level. In the first stage, the aim was to investigate whether municipal offices are able to extract data from surveys on quality of life of their residents in order to use them for sustainable development. The second stage involves investigating how the cities process these data and the extent to which they use this information in their office activities.
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