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Safety in the public services supply chains – the case of emergency management

Sienkiewicz-Małyjurek Katarzyna

Organizacja i Zarządzanie : kwartalnik naukowy

2021

nr 1

91--109

Introduction/background: The concept of the public service supply chain has become increasingly popular in the science and practice of public governance. Complex supply chains are formed consisting of many organizations from different sectors. Coordination of such chains is not straightforward and deals with many organizational, social, relational, and situational challenges. This makes safety issues increasingly important. Aim of the paper: This article aims to develop a framework of the public service supply chain safety management. The usefulness of this framework was presented on the example of emergency management. Materials and methods: This article was prepared based on a critical literature review and a structured interview questionnaire conducted with 15 emergency management experts. Results and conclusions: As a result, safety management issues in the public services supply chains were described, the emergency supply chain was characterized, and the framework of the public services supply chain safety management was developed.

Relational risk factors in public safety networks

Sienkiewicz-Małyjurek K.

Organizacja i Zarządzanie : kwartalnik naukowy

2018

nr 2

51--61

The complexity of operations in public safety networks poses a challenge from both an organisational and a social perspective. Problems associated with the limited number of resources or prior experience, as well as those arising from the diversity of expectations and beliefs of individual organisations, may give rise to threats and relational risk. Relational risk is a relatively new research category. This paper is an attempt to fill a part of this research gap by analysing relational risk factors in public safety networks. The performed analyses demonstrate the multidimensionality of risk sources in public safety networks, in addition to relational risk factors. The paper also presents the results of an assessment of the impact of key relational factors in public safety networks and characterises the links between them. The paper ends with conclusions.