In the article a queueing network (QN) with positive customers and a random waiting time of negative customers has been investigated. Negative customers destroy positive customers on the expiration of a random time. Queueing systems (QS) operate under a heavy-traffic regime. The system of difference-differential equations (DDE) for state probabilities of such a network was obtained. The technique of solving this system and finding mean characteristics of the network, which is based on the use of multivariate generating functions was proposed.
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