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The model of cohesive management capability - a theoretical framework

Zgrzywa-Ziemak Anna, Zimmer Joanna, Hopej Marian

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 155

609--622

Purpose: The benefits of workforce diversity and diversity management are widely discussed. However, meta-analyses of empirical studies on the relationship between workforce diversity and organisational performance show that it is either very weak or non-existent. This discrepancy between theoretical expectations and empirical results, coupled with the increasing diversity of the workforce in business practice, has stimulated work on a particular type of management to benefit from differences among organisational members, i.e. cohesive management. The purpose of this paper is to propose a model of the organisational cohesive management capacity (CMC). Design/methodology/approach: The general concept of cohesive management was based on the results of analyses of management activities carried out in top European football clubs – organisations characterised by a high diversity of the workforce and, at the same time, essentially free of discriminatory biases. Extensive literature research was conducted to define and operationalise the dimensions of CMC in relation to business. Findings: The hypothetical model of the organisation’s CMC was developed. It is shaped by four dimensions: game for talent, sense of unity of purpose, shared identity, and transparency of operations. Research limitations/implications: Research limitations/implications: A limitation of this study is the lack of empirical verification of the hypothesised CMC model. Originality/value: The value of the article is to adapt the management practices inherent in top football clubs to businesses. It defines the dimensions of CMC in business organisations by grounding them in management science theory. The developed concept seems to be of particular relevance to industries strongly dependent on highly qualified employees, high technology industries. The developed model provides a complete and coherent basis for undertaking empirical research.