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Marka a procesy jakościowe w przedsiębiorstwach budowlanych

Buszko A.

Problemy Jakości

2013

R. 45, nr 1

40-44

The aim of this article is to underline the role of quality processes at construction companies. The brand is regarded as the right tool to improve Total Quality Management. The client (in this case investor) can name the contractor not only based upon the tender but the brand as well. The same attitude is directed to sub contractors. If the processes correspond to the TQM standards, the brand is created respectively and the company can be competitive in the construction market.

Ludzie w procesach kształtowania jakości

Irzykowski R.

Problemy Jakości

2000

R. 32, nr 7

27-29

Powiązania jakości produktów i usług z jakością życia zasobów ludzkich oraz problematyka ich włączania do uczestnictwa w procesach produkcyjnych.

The quality of life is not only important for people but depends from them too. This simple ascertainment appears in the phrase that people (employees) are the most important resources of company. The quality is the result of people activities inside of estimated values (by customers, employees, possible buyers, etc.). People (employees) represent the enterprise in external environment and form its image. The best equipment and infrastructure signify nothing without profound and honest committment of employees. This social aspect of existence and development of any company must be considered very seriously, by correct acting and not only by pure information or verbal presentation. And the discussion, stimulating to such approach, is presented in the article.