Wyniki wyszukiwania - BazTech

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Customer knowledge management in enterprise software development companies: organizational, human and technological perspective

Khosravi Arash, Rajabzadeh Morteza, Zaloga Viliam, Dyadyura Irina

Management Systems in Production Engineering

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2022

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nr 4 (30)

291--297

EN

In this study, Knowledge-Based View (KBV) and Theory of Technology in a Generic Customer Knowledge Management (CKM) Framework were assimilated to demonstrate the Organizational, Human and Technological antecedent factors that enable CKM processes to improve software product quality. A Theoretical CKM Framework was developed by extracting Human, Organizational and Technological factors from the literature, then, the “Technique for Order of Preference by Similarity to Ideal Solution” (TOPSIS) Multi-Criteria Decision Making (MCDM) method was applied to find the importance level of factors to CKM development in software companies. The weight and priority of factors were determined by 31 experts in enterprise software development companies. The results show that, from an expert viewpoint, CKM antecedent factors are categorized into high priority and low priority groups. Organizational factors such as “Customer Involvement”, “Customer-Centric Culture” and “CKM Strategy Development” are high priority.

2

Qualimetrical measurements: methodology based on relationship between qualimetry and metrology

Motalo Vasyl, Stadnyk Bogdan, Mykyjchuk Mykola, Motalo Andriy

Metrology and Measurement Systems

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2019

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Vol. 26, nr 2

431--443

EN

The paper is focused on the main problems of modern metrology in the context of the Fourth Industrial Revolution “Industry 4.0”, particularly in the field of qualimetry. The dominant issues of the methodology of qualimetrical measurement, as the interrelation between metrology and qualimetry, are considered. The following questions are raised and analysed: determination of the measurand in the qualimetrical measurement, creation of the virtual product quality pattern, determination of the product quality level by using the theory of multidimensional scaling, assurance of the metrological traceability of the qualimetrical measurement results. A procedure of performing the qualimetrical measurement is described.

3

Technological lubricants for cold-rolled sheet and theirs evaluation

Krivtsova O., Kliber J., Talmazan V., Lezhnev S., Panin E.

Hutnik, Wiadomości Hutnicze

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2013

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Vol. 80, nr 8

555--558

EN

Method for the assessment of technological lubricants for cold rolled sheets with the criterion of efficiency is described. The evaluation of lubricants, currently used or tested once on the cold rolling mill 1700 in ArcelorMittal Temirtau JSC (“AMT” JSC), is described. It was revealed that there were no lubricants more efficient than the reference Quakerol 671 found. The less efficient lubricants are: Efirol-VP 5%, AKTO – 5%, Emulsol – 5%. The efficiency of various lubricants on technological parameters on the rolling mill 1700 of AMT JSC is considered.

PL

W pracy opisano metodę oceny smarów technologicznych w procesie walcowania blachy na zimno w oparciu o złożone kryterium efektywności. Ocenę przeprowadzono dla smarów stosowanych powszechnie lub wybranych do badań w warunkach walcowni na zimno 1700 w ArcelorMittal Temirtau SA („AMT” SA). Wykazano, że nie ma bardziej skutecznego smaru niż wybrany Quakerol 671. Mniej wydajnymi smarami są: Efirol-VP 5%, Akto - 5%, Emulsol - 5%. Przeprowadzono rozważania nad wydajnością zastosowania różnych smarów i jej wpływem na parametry technologiczne w walcowni zimnej 1700 AMT SA.

4

Problem scalonej oceny przestrzeni architektonicznej

Ullman J.

Zeszyty Naukowe Politechniki Białostockiej. Architektura

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1999

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Z. 18

7-29

PL

W opracowaniu dokonano identyfikacji i systematyzacji problematyki dotyczącej oceny scalonej, szczególnie oceny przestrzeni architektonicznych mieszkań. Uzasadniono niezbędność ocen w ogóle, ich właściwy zakres, nieuchronność scalania ocen cząstko-wych i sposób pokonania trudności w scalaniu ocen wieloparametrycznych. Wykazano możliwe manowce oceniania scalonego. Opracowano uogólnione nowe formuły oceny scalonej, właściwe i przydatne w architekturze. Poddano uzasadnionej krytyce formuły dotąd stosowane w kwalitometrii ogólnej. Wskazano na ewentualne fiksacje oceniania w ogóle i oceniania scalonego przestrzeni architektonicznych. Podkreślono czynniki umowności i relatywności oceniania. Egzemplifikowano budowę formuły oceny scalonej dla przestrzeni w budynkach mieszkalnych.

EN

In this paper the problems of complex evaluation are identified and systematised, with the emphasis laid on dwellings' architectural space. The indispensability of estimating in general and the specific scope of estimating, the inevitability of uniting fragmentary valuation, as well as the method of overcoming difficulties with united multiparametric valuation are motivated. Moreover, the wrong ways of united valuation are pointed out. New, generalised formulas of complex valuation, adequate and suitable to architecture are elaborated. The formulas used in qualimetry up to the present are criticised on reasonable grounds. Probable fixations of evaluation in general and united evaluation of architectural space are shown. The factors of conventionality and the relativity of the evaluation process are stressed. The structure of united valuation formula of space in living quarters is exempli-fied.