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A data analysis based methodology of ERP system evaluation

Kłos S., Patalas J., Woźniak W.

Applied Computer Science

2007

Vol. 3, no 1

55--72

Enterprise Resource Planning (ERP) are nowadays a software packages that can support all business activities of enterprises [1], [8], [10], [11]. The production enterprises often implement an ERP systems to improve important functions in such functional areas as sales, product design and technology, material management, purchasing or production planning. Absolute majority of them implement ERP in administration areas such as human resource, controlling, financial accounting or capital assets. The implementation of ERP is expensive and time-consuming process that often can fall flat. The enterprises that successfully implemented ERP don’t want to change the system long time to unique disturbances. But employers of the enterprise realize only the transactions in ERP that are necessary for property workflows and managers analysis. The lack of important data in the ERP system can result with impossibility of strategic analyses performance [12], [14], [16]. In the situation ERP can not support strategic decisions of managers too. In the paper an ERP evaluation method based on data analysis is proposed. The authors of the article claim that value of ERP system is consist of two important components: possibility for improving of critical business processes and possibility for critical decision support. The model of ERP evaluation system for project driven enterprise is proposed. The illustrative examples are given.

A decision support system for selection and implementation of erp in project driven enterprise

Kłos S.

Applied Computer Science

2006

Vol. 2, no 1

29--45

The paper presents a concept of decision support system dedicated to selection and implementation of enterprise resource planning system for small and medium manufacturing enterprises that makes engineer-to-order production. The support system enables us to improve the selection process of the ERP solution, as well as to evaluate the productivity of the implementation and calculate Total Cost of Ownership. The concept of the support system is based on both a proposed model of the project, driven enterprise and a determined structure of business processes. The model of the enterprise is closely related to the structure of the ERP system. In this paper the most important performance indices of the system are proposed which decide about the implementation success of ERP. Especially, the evaluations of ERP implementation are taken into consideration based on the proposed indices that enable us to determine the productivity of ERP in a company. The illustrative examples are given.