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The influence of perceived value and brand equity on loyalty intentions : the case of plant-based beverages’ consumers

Inês Ana, Moreira António C.

Polish Journal of Management Studies

2023

Vol. 27, No. 1

97--116

The consumption of plant-based beverages has seen a substantial increase in Portugal, which reflects the consumers changing eating habits, due to their growing ethicaland environmental concerns. This study takes into account a specific Portuguese brand ofplant-based beverages and empirically tested, using the PLS-SEM technique, a conceptualmodel to analyze the impact of perceived value, brand equity and satisfaction on loyaltyintentions of Portuguese plant-based beverages’ consumers. Based on 216 responses to asurvey questionnaire, both the perceived value and the brand equity of this plant-basedbeverage brand explain satisfaction and loyalty intention. Moreover, brand equity mediatesthe relationship between perceived value and satisfaction and loyalty intention being this indirect effect more relevant than the direct one.

Konsumpcja napojów roślinnych odnotowała znaczny wzrost w Portugalii, co odzwierciedla zmieniające się nawyki żywieniowe konsumentów, ze względu na ich rosnące obawy etyczne i środowiskowe. W niniejszym opracowaniu wzięto pod uwagę konkretną portugalską markę napojów roślinnych i przebadano empirycznie, przy użyciu techniki PLS-SEM, model koncepcyjny do analizy wpływu postrzeganej wartości, wartości marki i satysfakcji na intencje lojalnościowe portugalskich konsumentów napojów roślinnych. Na podstawie 216 odpowiedzi na kwestionariusz ankiety, zarówno postrzegana wartość, jak i wartość marki tej marki napojów roślinnych wyjaśniają satysfakcję i zamiar lojalności. Co więcej, wartość marki pośredniczy w związku między postrzeganą wartością a satysfakcją i intencją lojalności, ponieważ ten pośredni efekt jest bardziej istotny niż bezpośredni.

An empirical study on how climate and environmental issues awareness affects low carbon use behaviour

Huang Su-Ping, Ma Shan-Zi, Pan Yang, Li Yan, Yuan Yu-Hsi, Tsai Sang-Bing

Ecological Chemistry and Engineering. S

2020

Vol. 27, nr 1

55--66

Using survey, we discuss how climate and environmental issues awareness affects residents’ low carbon use behaviour. The results are following. Firstly, climate and environmental issues awareness positively affects residents’ low carbon use. Secondly, perceived effectiveness has mediate effect on the relationship between climate and environmental issues awareness and low carbon use behaviour partly. Thirdly, perceived value has negative moderate effect on the relationship between climate and environmental issues awareness and low carbon use conduct. The results of this study show that when residents feel higher perceived value about their low carbon consumption, they will engage in low carbon use even with lower climate and environmental issues awareness. It tells us that we should treat the residents differently with classification when advocate low carbon use. Specifically, there are some product and service in which consumers can gain high perceived value if the residents frugally use them with high efficiency. And we need to make effort to the following things: we improve the perceived value with hard working, and on the other hand, we make enough effort to enable the residents to deeply experience the perceived value via multiple means.