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Pro-quality improving of products in SMEs from the Visegrad Group Countries (V4)

Siwiec Dominika, Pacana Andrzej, Simková Zuzana, Metszosy Gabriella, Bednárová Lucia

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 194

449--459

Purpose: The aim of the article was to analyse the qualitative approach to product improvement by Small and Medium Enterprises (SMEs) from the Visegrad Group (V4) countries (Poland, Slovakia, Czech Republic, and Hungary). Design/methodology/approach: The analysed results included a research sample of 379 companies in the electromechanical industry (machinery processing industry). The sample was obtained between March and September 2023 by means of a guided survey. Analyses of the results of quantitative research were carried out to verify the approaches of SMEs from V4 countries to pro-quality product, including comparative analyzes of the results obtained. Analyses were performed using the ANOVA test (repeated measure designs). The Mann Whitney U test was used to identify statistically significant differences in entrepreneurs' responses. The significance level adopted was a = 0.05. Findings: It has been shown that SMEs from V4 countries have different approaches to improving product quality. Additionally, it was shown that both in the case of pro-quality activities of SMEs from the V4 countries, the lowest consistency of assessments occurs in the following countries: Poland and Slovakia, Poland and Hungary, Slovakia and Hungary. Practical implications: Research results may contribute to more effective and coherent development activities of SMEs in the V4 countries as part of their sustainable development. Social implications: Based on the research conducted, it is possible to provide SMEs in V4 countries with a more adequate approach to undertake consistent and effective quality activities as part of the improvement of the product. Originality/value: Determining the current pro-quality approach to product improvement in SMEs in the V4 countries. The novelty is also the identification of the importance (level of importance) of these approaches in each V4 country, as well as the determination of the similarities and differences between these approaches in SMEs from countries in the Visegrad Group.

Determinants of making decisions in improving the quality of products

Siwiec Dominika, Bełch Paulina, Hajduk-Stelmachowicz Marzena, Pacana Andrzej, Bednárová Lucia

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 157

497--507

Purpose: The basic purpose of research was to determine the causes of making the decision that manufacturers on their way to improve the quality of their products. Design/methodology/approach: The research method applied in article is mainly standardized survey research making based on survey conducted in contact and remote way conducted in 78 enterprises in south-eastern Poland. The research process also accompanied analysis of thesource documentation. Findings: It was concluded that decision during improving quality of the product were making mainly in simultaneously with considering customers' requirements of the customers about the quality of the products and the impact of products on the natural environment. Research limitations/implications: Most of the verified enterprises from SMEs are tried integrating qualitative-environmental actions as part of improving the quality of products. This is a favorable condition for further research, so that it is possible to adjust the quality and environmental approach when improving the quality of products in SMEs. Practical implications: Discussion of the results of research have a series of practical implications mainly for product management staff. Especially in organizations that designed new products or also in significant modification of these products. Social implications: Building awareness improves not only quality of products, but also simultaneously in line with sustainable development, including in improving environmental aspects. Originality/value: The article has cognitive value for development of knowledge, science, quality, and environmental in the area of management of products.