The article presents the concept of polymorphic furniture and establishments in scope of the expectations of users towards furniture aesthetics and functions. The contemporary possibilities of design and production allow for fairly good adaptation of furniture to the expectations of users. The typically offered furniture has one use and form of design. But there is a different approach: polymorphic furniture, the appearance and utility properties of which can undergo repeated changes. This furniture can take the shape selected from a set of solutions offered by the manufacturer or a completely new one, based on the experience of the users themselves. The motivation behind the quality tests in scope of the expectations of furniture users was development of polymorphic furniture. These tests covered 25 users divided into 5 groups. Two research methods were applied: questionnaire surveys and storytelling. The demand for a furniture system customisable to any appearance or function in response to the changing requirements was confirmed. The preferences concerning the history of purchased furniture and future plans declared by the respondents were established as well.
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