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1
Content available Benefits and limitations of implementing the ISO 9004:2018 standard
Brajer-Marczak Renata, Gębczyńska Alicja
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska
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2024
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z. 194
35--48
EN
Purpose: The paper's main objective is to indicate the current state of knowledge regarding the results of implementing the ISO 9004:2018 standard, with a particular focus on identifying the potential benefits and limitations of its implementation. The study is in line with the research stream on improving quality management systems and striving for sustainable market success. Design/methodology/approach: The paper is based on a narrative literature review through analysis of the publications available in scientific databases. It was then combined with the method of scientific reflection. Findings: The paper highlights the opportunities that the implementation of the ISO 9004:2018 standard and its integrated self-assessment model offer to organisations. The analysis also revealed limitations associated with the implementation of the standard's recommendations. Practical implications: The research contributes to the development of knowledge in the practical application of the standard and the self-assessment model. It can serve as a reference point for practitioners and scholars interested in the aforementioned subject matter. Originality/value: The originality of the paper lies in its comprehensive analysis of the requirements of the ISO 9004:2018 standard, addressing significant issues both for the academic environment and practitioners in the field of quality management. The study highlights the benefits of applying the self-assessment model, and outlines the challenges associated with its implementation.
2
Content available Improving the quality of mechanical tests based on experiments with the use of reference objects and inter-laboratory comparisons
Szymczak Tadeusz, Wierzejski Andrzej, Górecki Jacek
Zeszyty Naukowe Politechniki Częstochowskiej. Budownictwo
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2021
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Z. 27 (177)
242-251
EN
The aim of the paper is to present the research procedure to improve performing mechanical tests. The article shows the results from experiments carried out with the use of reference objects and inter-laboratory comparisons. Details of the research technique for determining the mechanical parameters of strength screws and testing technical springs, are presented. The tensile characteristics of the screw material are provided with the indication of all the necessary mechanical parameters important for engineering practice, i.e. within the elastic and elastic-plastic range. In the case of the spring, the values of its deflection are presented, resulting from multiple loading to a specific force value and subsequent unloading. The obtained results are compared with the properties of the reference object using mathematical statistics and the requirements of the standard on proficiency testing. As a result, the competences of the research teams in the scope of performing the mentioned types of mechanical tests are confirmed.
PL
Celem pracy jest zaprezentowanie postępowania badawczego dla doskonalenia wykonywania badań mechanicznych. W artykule przedstawiono wyniki badań pochodzące z prób mechanicznych zrealizowanychz udziałem obiektów odniesienia oraz będących udziałem porównania międzylaboratoryjnego. Zaprezentowano szczegóły techniki badawczej, dotyczącej określania parametrów mechanicznych śrub wytrzymałościowych oraz badania sprężyn technicznych. Zamieszczono charakterystykę rozciągania materiału śruby ze wskazaniem wszystkich niezbędnych parametrów mechanicznych istotnych dla praktyki inżynierskiej, tj. z zakresu sprężystego oraz sprężysto-plastycznego. W przypadku sprężyny zaprezentowano wartości jej ugięcia, wynikające z kilkukrotnego obciążania do określonej wartości siły i następującego odciążania. Uzyskane wyniki badań odniesiono do cech własnych obiektu odniesienia oraz porównano wzajemnie z wykorzystaniem zagadnień statystyki matematycznej oraz wymagań normy dotyczącej badań biegłości. W efekcie potwierdzono kompetencje zespołów badawczych w zakresie wykonywania wymienionych rodzajów prób mechanicznych.
3
Content available Problems of use of FMEA method in industrial enterprise
Wolniak Radosław
Production Engineering Archives
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2019
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Vol. 23
12--17
EN
Presented paper concentrate on problems connected with FMEA method usage in industrial enterprise. There is in the paper a description of the basic rules of FMEA method and competition between FMEA analysis and gap analysis. The analysis of defects has been done to find recommendations how to eliminate or restrain them. On the basis of conducted research we found that selection of staff to the team is very important factor in the FMEA analysis undertaking process. The staff should have appropriate level of knowledge about FMEA method methodology and other tools which are indispensable in the process of implementing this method within the company.
4
Content available The use of QFD method advantages and limitation
Wolniak R.
Production Engineering Archives
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2018
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Vol. 18
14--17
EN
The following paper concentrates on some problems resulting from the use of Quality Function Deployment method in industrial enterprises. It is not an easy task although the method itself has many advantages. The aim of the paper is to analyse basic international literature as well as the main advantages and limitations of the Quality Function Deployment.
5
Content available The application of the FMEA method in the selected production process of a company
Barosz P., Dudek-Burlikowska M., Roszak M.
Production Engineering Archives
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2018
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Vol. 18
35--41
EN
The aim of this article is to show the use of the analysis of the failure causes and effects as a prevention tool in controlling the quality of a given production process in the company. The scope of the work covers an analysis of a selected process, definition of inconsistencies present in this process, and then the FMEA analysis. In the production company one should implement thinking and actions based on the so-called ‘quality loop’ – it is an interdependence model of the undertaken actions which affect the quality shaping. It is carried out from the possibility for identifying a customer’s requirements through a project, production process, up to the assessment of effective capability for meeting the defined requirements. The application of such an approach enables to take the actions improving the operation of quality management in a systemic way.
6
Content available Keeping higher education aligned with the requirements and expectations of the knowledge-based economy
Grebski W., Grebski M.
Production Engineering Archives
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2018
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Vol. 21
3--7
EN
Paper describes the procedure for developing academic programs which are properly aligned to the requirements of the knowledge-based economy. The paper also addresses the continuous quality improvement (CQI) process with the CQI loop closing on the program level and the course level. This process is needed to make continuous adjustments to an academic program, so that the program is always aligned to the constantly-changing needs of the economy. Paper also discusses the system of mutual dependency between the academic program and external partnership like local industry, secondary schools, local government, local community, regional business incubator center, other educational institutions, alumni and industrial advisory council. The ongoing collaboration with external partners allows the program to prosper and grow.
7
Content available remote Implementation of Statistical Process Control (SPC) in the Sewing Section of Garment Industry for Quality Improvement
Abtew M. A., Kropi S., Hong Y., Pu L.
Autex Research Journal
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2018
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Vol. 18, no. 2
160--172
EN
The main aim of this research was to implement appropriate Statistical Process Control (SPC) techniques for quality characteristics on sewing floor of garment Industry. Among different SPC quality improvements tools, control charts have been selected. After analyzing and selecting different critical parameters based on company and customer requirements, the X-bar and R charts for variable and c-charts for attribute quality characteristics have been identified and implemented in the trouser sewing lines for quality improvement. The check points for selected control chart implementation have also been designed. Remedial action plans for the occurred special cause variations and process stability were developed. The project incorporated theoretical and on-job training schemes for different quality team members, to understand the SPC concept and its implementation procedure. After implementation, significant improvements in the sewing section were achieved. The four months analysis before and after implementation of the SPC tools showed that the rejection percentage was reduced from 9.141% to 6.4%. Successful implementation of the result of this project can significantly improve process performance of other similar manufacturing units with appropriate modification.
8
Content available Approaches to evaluating efficiency and quality of integrated health care: state of the evidence
Rudawska I.
Ekonomia i Zarządzanie
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2016
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Vol. 8, no. 3
7--14
EN
This paper investigates the outcomes of integrated health care model in terms of its economic efficiency and quality. The quality refers to subjective assessments of a patient, measured by a satisfaction indicator, as well as to the health benefits to a patient, measured by health status. A systematic literature review has been applied to study the results of care coordination. The author performed the ordered analysis of existing research evidence, based on peer-reviewed literature available on health science and business databases. The model of integrated health care delivery seemed to have positive effects on the quality of care. This encompasses mainly the quality of life, functional status, health outcomes, and process outcomes. The equal positive impact of integrated health programmes on economic efficiency has not been revealed. Only 15% of the effects reported in the reviews have been significant. The work contributes to the worldwide debate dedicated to the impact of integrated health care programmes. The gathered research evidence concerning positive influence on costs remains unclear. It might require further investigations. The work also revealed some significant gaps that are prevalent in the field of standardized instruments of measurement referring to integration outcomes, including quality and efficiency over time at levels of the system, programme, provider, and patient.
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