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The coexistence of controlling and other management methods

Bieńkowska A., Zgrzywa-Ziemak A.

Operations Research and Decisions

2014

Vol. 24, No. 2

5--33

The effects of the coexistence of Controlling and other management methods (benchmarking, BPM, BPR, BSC, Competency-based Management, CRM, ERP, KM, LM, Outsourcing, Six Sigma, TQM) have been analysed. The complexity and dynamics of modern management systems in fact require simultaneous and/or sequential application of many concepts and methods of management. Controlling is a comprehensive method with an interdisciplinary character, which acts as an integrating plane for many methods and techniques. The coexistence of controlling with other management methods depends on the type of relationship between controlling and these methods. In the main, however, coexistence should be beneficial for an organization. Theoretical concepts on the relations between controlling and other methods are thus empirically tested by analysing the effect of using selected management methods, both in conjunction with controlling, as well as separately (business, efficiency, management, social and environmental effects). One-Way ANOVA was used based on a sample of 167 Polish organizations.