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EN
Purpose: The aim of the article is to present organizational competences of Emergency Medical Units (EMU) in the areas of marketing (recognizing the patient's needs), quality (the level of medical services) and logistics (a provision of medical services in the right place) during the time of the COVID 19 pandemic, influenced by managerial and professional competencies, and to identify those that have become particularly important in the period of the pandemic. Design/methodology/approach: The proposed lists of managerial (five domains) and professional competencies (eight domains) were created and are based on the analysis of healthcare competencies models – the study of the literature – and the author of this paper’s observations of the analyzed entities. There were 57 respondents weighing managerial competences and 135 respondents assessing professional competences. Findings: As a result of the research, it is determined that the highest level among the professional competencies presented in the model (in all areas) is characterized by transportation competencies. The most undoubtedly framing organizational competences of EMU were managerial competencies: in marketing area Business Competencies and Professional and Social Competencies in quality and logistic areas. Practical implications: Currently health systems are being faced with briskly growing necessity developed by the COVID-19 outbreak. A well-organized and adapted health system has the scope to manage decent access to fundamental service delivery throughout an emergency, restraining direct mortality and avoiding heightened indirect mortality. Originality/value: An integration personal competencies (professional and managerial) with organizational competences of Emergency Medical Units especially relevant in pandemic time.
EN
Purpose: The aim of the article is to identify the current level of professional competencies and to determine the extent to which individual professional competencies affect the organizational competences of Emergency Medical Units in the areas of marketing (recognizing the patient's needs), quality (level of medical services) and logistics (provision of medical services in the right place and time). Design/methodology/approach: The model of professional competencies of medical staff employed in Polish EMU establishes eight domains. To achieve superior organizational performance is very important to identify which set of professional competencies is required to gain their strategic goals. The research was carried out in 2018 in Emergency Medical Units in six voivodships. 135 respondents took part in the survey. Findings: As a result of the research, it is determined that the highest level among the professional competencies presented in the model is characterized by transportation competencies. Among managerial competencies, the following have the greatest impact on the organizational competences of Emergency Medical Units: in the area of quality – transportation competencies, while in the areas of marketing and logistics – transportation, therapeutics and assessment and diagnostics competencies. Practical implications: Nowadays health systems are being confronted with rapidly increasing demand generated by the COVID-19 outbreak. A well-organized and prepared health system has the capacity to maintain equitable access to essential service delivery throughout an emergency, limiting direct mortality and avoiding increased indirect mortality. Originality/value: An integration professional competencies of medical personnel of Emergency Medical Units with its organizational competences especially relevant in pandemic time.
EN
This article is focused on identifying within managers of Emergency Medical Units (EMU) the common professional competencies of medical personnel, as well as the managerial competencies that significantly shape such organizations. The proposed lists of managerial and professional competencies were created based on the analysis of healthcare competencies models as literature studies and own author’s observations in the analyzed entities. To capture the complexity and dynamic quality of the EMU manager’s role and reflect the dynamic realities in health leadership today, the managerial competencies model distinguishes five domains with 26 competencies, while the model of professional competencies of medical staff employed in Polish EMU takes in eight domains. To achieve superior organizational performance of such entities and to gain strategic goals, it is very important to identify which set of professional and managerial competencies is required. Thus, it is can be essential to clarify the areas of strategic competence in which these organizations must be competent, if the personnel of such are to succeed. Hence, there is a need to integrate professional and managerial competencies with organizational competences. Unfortunately, this area is not yet fully developed. The author’s future empirical research would entail focusing primarily on the competences of EMU in Poland and the role that people competencies (whether managerial and professional) play in developing these.
PL
Celem artykułu jest prezentacja koncepcji kompetencji analitycznych i jej znaczenia dla rozwoju współczesnych przedsiębiorstw. W pierwszej części artykułu zaprezentowano rolę, jaką aktualnie odgrywa analityka biznesowa. W kolejnych częściach omówiono najważniejsze kategorie kompetencji analitycznych w ich dualnym rozumieniu – jako kolektywnych kompetencji organizacji oraz jako indywidualnych kompetencji pracowników-specjalistów. Artykuł powstał na podstawie narracyjnego przeglądu literatury oraz źródeł wtórnych, a jego głównym zadaniem jest wskazanie na potrzebę dyskusji nad znaczeniem nowych kompetencji oraz możliwościami ich rozwoju na różnych poziomach.
EN
The aim of the article is to present the concept of analytical competences and its importance for the development of contemporary enterprises. In the first part of the article, the role of business analytics is presented in a concise manner. The following sections consider the most important categories of analytical competence in their dual understanding – as the collective competences of the organization and as the individual competences of specialists. The article is based on a narrative literature review and secondary sources, and its main goal is to indicate the need to discuss the importance of new competences and their potential for development of organizations.
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