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Operational quality of a truck in expert's assessment

Dmowski Artur, Ignaciuk Piotr, Dębicka Ewa, Niewczas Andrzej, Glavic Drazenko, Matijošius Jonas

Archiwum Motoryzacji

2019

Vol. 83, nr 1

87--101

The article presents the results of expert assessment of the quality of three different branches of trucks in terms of their suitability for long-term rental. The expert assessment is faster and cheaper compared to the analogous evaluation obtained on the basis of operational tests, hence the purpose of this article is to assess the accuracy of the results obtained in expert studies. The reliability characteristics of vehicles, such as: readiness, probability of first failure and distribution of mileage between successive repairs, were used as parameters for empirical quality assessment. Operational tests covered three groups of 30 vehicles. As part of the research, changes in vehicle technical readiness occurring during operation were also assessed. The failures of individual functional systems of the vehicle were also analyzed and compared with the results of expert studies. The expert assessment was based on a questionnaire regarding the overall assessment of the reliability and performance of cars. 32 experts - appraisers, with good knowledge of the construction of cars of the tested brands participated in these studies. On the basis of comparisons of the results of the expert assessment with the results of empirical studies, conclusions were drawn regarding the correctness of the assessment made by experts.

Wybrane zagadnienia oceny jakości środków transportu samochodowego

Świderski A.

Problemy Jakości

2016

R. 48, nr 11

6--10

W artykule scharakteryzowano pojęcie jakości w odniesieniu do usług transportowych, a przede wszystkim do środków transportu samochodowego. Omówiono kryteria jakości w tym obszarze. Szczególną uwagę zwrócono na jakość eksploatacyjną, istotną z punktu widzenia użytkowników pojazdów. Analizie poddano zagadnienie jej oceny, wykorzystując podstawowe aspekty modelowania matematycznego.

The article describes the concept of quality in relation to the transport services and mainly to the means of motor transport. The quality criteria are discussed in this area. Particular attention is paid to the operational quality which is significant for vehicle users. The analysis covered the problem of its evaluation using the basic aspects of mathematical modelling.