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The level of perceived boredom at work and behavioral strategies

Lipka Anna, Waszczak Stanisław

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 202

355--368

Purpose: The purpose of this article is to examine the relationship between the level of boredom experienced at work and the strategies chosen as the most effective - either offensive (non-escapist strategies, i.e., strategies for enriching the employee experience) or defensive (boreout strategies/escapist strategies) - strategies for dealing with this experience. This requires first developing a typology of offensive strategies. Design/methodology/approach: A diagnostic survey was used to obtain data, and to verify the hypothesis, an attendance analysis and an index of deviation from equal distribution were applied separately to the two aforementioned groups of strategies. The survey included questions based on an abbreviated version of the Boredom Vulnerability Scale and a typology of boreaut strategies in the literature. Findings: It was confirmed that independently from the level of perceived boredom at work may be preferred defined offensive and defensive behavioral strategies. Research limitations/implications: The limitations of the survey are related to the diagnostic survey method used. The methodological and empirical knowledge gained is intended to improve the methodology of planned future nationwide representative surveys. Practical implications: The results of the survey may be useful to employers who want to understand employees' experiences of boredom and who want to improve those experiences - in line with the Employee Experience idea. Social implications: Boredom at work can imply undesirable behaviors and financial consequences for employers. They are associated with, among other things, the deterioration of employees' health and their counterproductive conduct. Originality/value: The originality relates to the included research context (Employee Experience) and the typology of non-escapist strategies proposed based on this context, as well as to - relating to employee behavioral strategies towards boredom - the results of empirical studies differentiating defensive and offensive strategies.