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Managing employee well-being in a turbulent environment of organisations

Jarosik-Michalak Agnieszka, Olkowicz Joanna, Kozłowski Arkadiusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 197

167--181

Purpose: The purpose of the article was to identify and analyse the physical, psychological and social needs of employees in order to enable effective management of their sense of well-being, which could ultimately contribute to their life comfort and the development of an organisation. Design/methodology/approach: The analysis of the research included the determination of the study objectives, the selection of the research sample and data collection methods, as well as qualitative and quantitative analyses of the results. The authors conducted a detailed analysis of the literature and secondary sources on employees’ physical, psychological and social needs. This was followed by a survey among 234 corporate employees with the use of a survey questionnaire as the measurement tool. Findings: Employees are aware of their needs and understand the extent to which a particular need may have a positive impact on their health, mental stability and social relationships, while employers know that being aware of their subordinates’ expectations in each area of their lives will allow them to select specific solutions with mutual benefits. Research limitations/implications: The research focused on the physical, psychological and social needs regarding well-being and expectations of employees in different organisations and industries. The relationship between aspects of well-being and demographic factors or workplace of the respondents was not explored. In-depth analyses would have provided a broader picture of individualised needs of employees. Practical implications: The research is a vital resource for managers who want to learn about their employees’ needs as well as a source of inspiration for the development of effective motivational systems and personnel strategy. Social implications: Employer and employee awareness of the importance of well-being can have a positive impact on people’s functioning at work and out of work as well as on the perception of an organisation as a friendly workplace. Originality/value: The article makes an important contribution to the field of management by linking the psychological aspects of well-being to the role of leaders responsible for the effectiveness of their teams.