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Continuous Software Engineering Practices in AI/ML Development Past the Narrow Lens of MLOps: Adoption Challenges

Vänskä Sini, Kemell Kai-Kristian, Mikkonen Tommi, Abrahamsson Pekka

e-Informatica Software Engineering Journal

2024

Vol. 18, nr 1

240102

Background: Continuous software engineering practices are currently considered state of the art in Software Engineering (SE). Recently, this interest in continuous SE has extended to ML system development as well, primarily through MLOps. However, little is known about continuous SE in ML development outside the specific continuous practices present in MLOps. Aim: In this paper, we explored continuous SE in ML development more generally, outside the specific scope of MLOps. We sought to understand what challenges organizations face in adopting all the 13 continuous SE practices identified in existing literature. Method: We conducted a multiple case study of organizations developing ML systems. Data from the cases was collected through thematic interviews. The interview instrument focused on different aspects of continuous SE, as well as the use of relevant tools and methods. Results: We interviewed 8 ML experts from different organizations. Based on the data, we identified various challenges associated with the adoption of continuous SE practices in ML development. Our results are summarized through 7 key findings. Conclusion: The largest challenges we identified seem to stem from communication issues. ML experts seem to continue to work in silos, detached from both the rest of the project and the customers.

Mitigating Uncertainties in Decision Making in Early Phases of RFID Implementation

Gładysz B.

Multidisciplinary Aspects of Production Engineering

2018

Vol. 1, Iss. 1

433--441

Radio Frequency Identification (RFID) is still a relatively new technology for many manufacturing and logistics companies. These companies experience uncertainties about RFID implementation, so they take steps to mitigate them. This article presents multiple case studies to design a conceptual framework to mitigate such barriers. The goal of this research was to test propositions that companies: often are not convinced about the maturity and performance of RFID technology; perform typical actions to test uncertainties; and need proof of the benefits of RFID technology before implementation. It was demonstrated that companies conduct proof of RFID technology activities (demonstrations and reference visits) to test RFID performance. These are required to test the technology in operation. Conclusions of this research may serve RFID systems providers and end users of technology by facilitating a better understanding of decision making processes during early phases of RFID implementation.

Information asymmetry in four IT projects : the client’s perspective a multiple case study

Wachnik B.

Information Systems in Management

2015

Vol. 4, No. 2

155--168

The IT system market belongs to the group of markets characterised by imperfections in information access both amongst the suppliers and the recipients. Literature studies indicate a research gap concerning the phenomenon of information asymmetry between the supplier and the recipient in an IT project. My research thus far has indicated that an excessively high level of information asymmetry between the supplier and the recipient, occurring during the entire life cycle of a management support IT system, is an important factor, which has a key significance to the success of the project. The scope of this article is to present the results of research on the phenomenon of asymmetry in information access both amongst suppliers and recipients as part of a conducted case study.