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Application of the Balanced Scorecard in a selected mining services company

Sorychta-Wojsczyk Barbara, Jamrozy Jarosław

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 155

473--490

Purpose: The paper aims to show the application of the Balanced Scorecard in a mining services company as a tool enabling the implementation of the company's strategy. Design/methodology/approach: The aim of the paper will be achieved through web/desk research, critical analysis of literature on the topic of the paper and case study. Findings: The article contains a literature study of the Balanced Scorecard and indicates how important the development and implementation of the strategy is in the activities of mining services companies. The process of developing the strategy and its implementation is shown on the example of a mining services company (Polish abbreviation p.u.g.), existing on the mining industry market for more than twenty years, employing from 300 to 500 employees, depending on the situation in the market, with a defined mission and vision. The Balanced Scorecard (BSC) was used as a tool for translating the company's strategy into its operations. The strategic objectives and their measures, as well as the conditions for adopting BSC into the operations of a mining services company, are presented. Originality/value: The example of the application of the Balanced Scorecard in the selected mining services company presented in the article may serve as an example for other mining companies.