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Quality estimation of sale process with usage of quality methods in chosen company

Dudek-Burlikowska M., Szewieczek D.

Journal of Achievements in Materials and Manufacturing Engineering

2007

Vol. 20, nr 1-2

531-534

Purpose: A new approach for estimation of sale process in production company with usage of quality research methods has been presented. Design/methodology/approach: The possibility of usage of quality research methods are connected with monitoring and improvement of all processes in organization. Interdependence of the quality control and quality research methods in management processes has been taken into account. Findings: At the present time the enterprises should integrate management processes and their continuous improvement with quality management, knowledge management and intellectual capital. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Described management processes, quality methods and quality analysis of product modernity can be employed in companies, in which quality control has been implemented. Practical implications: Pareto Analysis, Ishikawa Diagram, Internal Audit, Analytical Model of Process Coretness can be used in companies for estimation of quality sale process modernity. Usage of these methods can improve functionality of chosen process. Originality/value: Describing and comparing possibilities of different estimations of sale process inside company with usage of Pareto Analysis, Ishikawa Diagram, Internal Audit, Analytical Model of Process Corectness has been presented. This method of estimation is a propose of new strategy for increase of effectivities and efficiencies activities of sale process.

Quality research methods as a factor of improvement of preproduction sphere

Dudek-Burlikowska M.

Journal of Achievements in Materials and Manufacturing Engineering

2006

Vol. 18, nr 1-2

435--438

Purpose: A new approach for quality improvement of preproduction sphere in production company with usage quality research methods has been presented. Design/methodology/approach: The possibility of usage of quality research methods are connected with improvement of preproduction sphere of organization. Interdependence of the quality control and quality research methods in preproduction sphere and management processes has been taken into account. Findings: At the present time the enterprises should integrate management system in preproduction sphere and their continuous improvement with quality management, knowledge management and intellectual capital. Such kind of strategy will enable to achieve success for these companies. Research limitations/implications: Described quality methods in preproduction sphere and quality analysis of product modernity can be employed in companies, in which quality control has been implemented. Practical implications: Averaging Quality Rating method can be used in companies for estimation of quality index of product modernity. Usage of this method can improve functionality of preproduction sphere. Originality/value: Describing and comparing modernity of product inside company with usage Averaging Quality Rating method has been presented. This method is a propose of new lifting strategy of effectivities and efficiencies activities of preproduction sphere