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Factors affecting mentoring services - cross-national perspective

Rollnik-Sadowska Ewa, Ryciuk Urszula, Glińska Ewa, Bartkute-Norkuniene Vaida, Jodiene Rasa, Sprudzāne Sandra, Zvaigzne Anda, Marzano Gilberto, Jecheva Veselina

Engineering Management in Production and Services

2023

Vol. 15, no. 2

1--22

The research aims at the identification of factors influencing mentoring services with a particular emphasis on the country of origin of the mentor and the mentee. The quantitative research was conducted in four Central and Eastern European countries, i.e., Bulgaria, Poland, Latvia and Lithuania and one Southern European country, Italy. The implemented methodology covered Exploratory Factor Analysis (EFA) and reliability analysis, which were performed to identify factors influencing the process of communication in the mentor–mentee relationship. Moreover, to diagnose statistically significant differences between individual countries in terms of factors influencing the effectiveness of communication, the Kruskal–Wallis H Test and the Mann–Whitney U Test, as well as pair-wise comparisons, were used. Factors influencing communication in the mentor–mentee relationship are mentor traits, mentor’s personal background, mentor’s professional background, non-verbal communication channels, communication barriers, written communication channels, online communication, quality of content and the ability of content processing by the mentee. There are differences in the perception of individual factors in the analysed countries. So far, no cross-country comparison has been conducted of factors influencing mentoring services. As a direction for future research, more detailed research can be recommended concerning factors of the mentoring process in such countries as Lithuania, Latvia and Italy by developing separate models (or EFA) for mentors and mentees.

Mentoring in the concept of the learning organization in higher education – empirical research

Wronka M.

Management

2013

Vol. 17, no. 1

274--291

The development of a knowledge-based economy necessitates the search for new methods and tools for enhancing organizational learning processes. In this context, many scholars point to the importance of mentoring as a tool to support individual and organizational learning. The paper is an attempt to answer the question: how mentoring helps to stimulate the process of organizational learning? Therefore, this paper discusses the concept of learning organization, concept of mentoring along with associated concepts, on the basis of which experience result from the process of implementing mentoring at university are pointed out. This objective will be achieved through presentation of the results of the literature study followed by case study on the implementation and realization of mentoring programme at one of the polish universities.

Rozwój ekonomii opartej na wiedzy pociąga za sobą konieczność poszukiwania nowych metod i narzędzi wzmacniania procesów organizacyjnego uczenia się. W tym kontekście wielu badaczy wskazuje na znaczenie mentoringu jako instrumentu wspierającego indywidualne i organizacyjne uczenie się. W artykule podejmuje się próbę odpowiedzi na pytanie: w jaki sposób mentoring przyczynia się do pobudzania procesu organizacyjnego uczenia się? Cel ten zostanie zrealizowany przez zaprezentowanie wyników przeprowadzonych studiów literaturowych oraz studium przypadku dotyczącego wdrożenia i realizacji programu mentoringu w jednej z polskich szkół wyższych.