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EN
Along with changes in customer expectations, the process of ordering a house, especially one built with the most modern technology from prefabricated HQ 40-foot shipping containers, should take place in an atmosphere of free-flowing, customer-friendly conversation. Therefore, it is important that the company producing such a solution has a tool supporting such offers and orders when producing personalized solutions. This article provides an original approach to the automatic processing of orders based on an example of orders for residential shipping containers, natural language processing and so-called premises developed. Our solution overcomes the usage of records of the conversations between the customer and the retailer, in order to precisely predict the variant required for the house ordered, also when providing optimal house recommendations and when supporting manufacturers throughout product design and production. The newly proposed approach examines such recorded conversations in the sale of residential shipping containers and the rationale developed, and then offers the automatic placement of an order. Moreover, the practical significance of the solution, thus proposed, was emphasized thanks to verification by a real residential ship container manufacturing company in Poland.
EN
The Baltic non-life insurance market has not only continued recording a dynamic premium growth in the past three years but also has shown a significant transition to digital technologies and solutions. Here, the development of customised insurance products and systems, assessment of claims, and creation of personalised customer experience can be considered best practices in the application of theoretical concepts and, accordingly, require continuous studies from a scientific point of view. Therefore, the following research aims to present an as-is status of existing solutions of digital insurance platforms in Baltic countries and to clarify their compatibility with customisation, personalisation, and value co-creation features at the practical product and functional levels. Accordingly, a case-study method following a combination of a descriptive embedded single-case design and the state-of-the-art method was applied in the analysis of the non-life insurance market, its e-channel environment, and platforms of three Baltic countries — Lithuania, Latvia, and Estonia. The multidimensional assessment matrix has been designed to present the results of the case study analysis on the practical product and functional levels. Research results refer to an assumption that ideas and methods of Mass Customisation and Mass Personalisation concepts, as well as their combination with digital solutions, penetrate the analysed part of the non-life insurance market in the Baltic countries and result in a mutually useful outcome for insurance companies and end-users. The paper contributes to further theoretical investigation of digitalisation and digital transformation of the non-life insurance market in the Baltic countries, as well as the development of practical knowledge in combined management and IT solutions application.
EN
TechnoPORTA. Intelligent, customized technological line for the automated production of technical doors - selected technical and economic indicators. The development and implementation of innovative production of technical doors in a pilot technological line made it possible to automate the production process. It became possible to manufacture doors with dimensions and weight significantly exceeding the current technological capabilities of the company. An additional benefit resulting from the implementation of the TechnoPORTA line is the improvement of technical and economic indicators related to the consumption of basic materials, additional materials and energy. It relates to annual savings of material in the production line, the unit consumption of electricity and the unit application of the adhesive during postforming.
PL
TechnoPORTA. Inteligentna, zindywidualizowana linia technologiczna do automatycznej produkcji skrzydeł drzwiowych – wybrane wskaźniki techniczne i ekonomiczne. Opracowanie i wdrożenie innowacyjnej produkcji drzwi przemysłowych w pilotażowej linii technologicznej było możliwe dzięki automatyzacji procesu produkcyjnego. Stało się możliwe wykonanie drzwi o wymiarach i wadze znacznie przekraczających dotychczasowe możliwości technologiczne firmy. Dodatkową korzyścią z wdrożenia linii TechnoPORTA jest poprawa wskaźników techniczno-ekonomicznych związanych ze zużyciem zarówno materiałów podstawowych, materiałów dodatkowych jak i energii. Dotyczy to rocznych oszczędności materiałowych w linii produkcyjnej, jednostkowego zużycia energii elektrycznej oraz jednostkowego naniesienia kleju przy postformingu.
EN
The goal of mass customization is to make the products and / or services to satisfy individual customer who makes the order with a specific design for their needs. In real situation it is not so easy deal to meet individual design and to satisfy each customer separately; there is a need to accustom such environment to fulfill the market demand. In such situation, the decision makers are to ensure that they are following flexibility while taking orders and also dispatching them to the customers. One such idea is being developed in this research work. The main aim of this research work is to offer the procedure; flexible mass customization (FLMACUS) to make flexible schedules that meets the customer requirements. A simple heuristics is used to develop the procedure and Gantt charts are used for accommodating the jobs for meeting specific due dates. In this paper batch type Original Equipment Manufacturers (OEMs) are considered for our study purpose. The results from Gantt charts in various categories are depicted. Such types of Gantt charts are hardly found in earlier studies and the results show that this procedure (FLMACUS) is promising in nature to meet customer demands and due dates in a mass customized environment.
PL
Celem masowej personalizacji jest sprawienie, aby produkty i / lub usługi satysfakcjonowały indywidualnego klienta, który dokonuje zamówienia zgodnego z konkretnym projektem odpowiadającego jego potrzebom. W rzeczywistej sytuacji nie jest łatwo znaleźć indywidualny projekt i zadowolić każdego klienta osobno; istnieje potrzeba przystosowania takiego środowiska do zaspokojenia popytu na rynku. W takiej sytuacji decydenci muszą upewnić się, że działają elastycznie przy przyjmowaniu zamówień i wysyłaniu ich do klientów. Taka koncepcja rozwinięta została w niniejszej pracy badawczej. Głównym celem badania jest zaproponowanie procedury; elastyczną masową personalizację (FLMACUS) do tworzenia elastycznych harmonogramów spełniających wymagania klientów. Do opracowania procedury wykorzystano prostą heurystykę, natomiast do dostosowania zadań do spełnienia określonych terminów posłużyły wykresy Gantta. W artykule do celów badawczych wzięto pod uwagę Producentów Oryginalnego Sprzętu (OEM). W kolejnej części artykułu przedstawiono wyniki z wykresów Gantta w różnych kategoriach. Tego typu wykresy Gantta prawie nie występują we wcześniejszych badaniach, a wyniki pokazują, że ta procedura (FLMACUS) ma charakter obiecujący, aby sprostać wymaganiom klientów i terminom w masowo dostosowywanym środowisku.
EN
In accordance with the requirements of the modern market, small and medium-sized enterprises (SMEs) need to offer a wide range of products tailored to the specific and individual requirements. The success of many enterprises, which work in mass production system and use economic effect of scale pro-duction slowly is a thing of the past. There are many enterprises, generally small and medium manufacturing in unit and small batch production, for which it is necessary to develop optimal methods of production planning, taking into account the flexible production requirements, matched to the time-varying customer’s demand. The article presents the production planning based on TOC in conditions of mass customization. Presented solutions are used in modern practice.
6
Content available remote Production and business methods in the integral knitting supply chain
EN
Over the last 20 years there has been a dramatic technical development of machines and software in the production of knitted fashion garments. This development has made it possible to rationalise design and production of knitted garments so that today it is possible to make a knitted garment, almost ready made, directly in the knitting machine, with a minimum of processes, such as cutting and sewing. The objective of this paper is to explain and give examples of how this new knitting production technology could be implemented in a fast fashion logistic system. The method for this paper is an inductive approach based on a literature survey. The new technical achievements have not meant the great breakthrough that was expected. Why? Many companies moved their production to development countries where the costs ofproduction, mainly labour costs are lower than in western countries. Another reason is that it is not enough to invest in new machinery and then use the machines in the same production system as before. To gain the benefits of this technique the production processes in the company have to be changed and adapted to these new conditions. The lack of knowledge in supply chain design and a one-sided perspective on production costs, instead of a customer orientated one, is one explanation. This, in a business (fashion) where the demand is changing day-by-day and the short time to market is vital to a company's ability to be competitive. This article describes the integral and complete garment knitting techniques and the advantages that they open up, both from a logistics and a technical point of view. An integral knitted whole garment technology, implemented and adjusted to the production and business system in a company, can reduce lead times dramatically and respond quickly to the rapidly changing fashion market.
7
Content available remote Developing fibrous multifunctional structures for technical applications
EN
This paper describes a quick prototyping unit for fibrous multifunctional structures which has been set-up at the University of Minho. This unit provides for fast development of technical samples for a variety of special applications, mainly in the areas of health and well-being, sports goods, personnel protection, techno-fashion, the civil construction and building industries, composite materials, and so on. The unit works systematically through the areas of conceptualisation, design and simulation, development, manufacturing and testing of technical and intelligent textile materials and structures, providing solutions for technical problems. New structures are developed for specific applications where special requirements are needed. It provides the best solution in terms of materials, structures, technologies and cost. The technologies involved include advanced CAD systems, FEA (finite element analyses), testing of mechanical properties, permeability, conductivity, microscopy, as well as small-scale-computer controlled manufacturing of yarns, nonwovens, wovens, warp & weft knits, braids and hybrid structures. Special finishings and surface treatments, coating and lamination are also possible. The unit is used for research, education and to provide services for companies in emerging markets for advanced textile materials. Examples of the novel products developed are provided.
EN
Mass customisation is a business strategy involving provision of customised goods or services to individual customers to meet their particular needs within acceptable time and at prices not much different from those for mass products. The author presents types and characteristics of the strategy. Besides, she discusses factors that allow creating a well-functioning mass customisation system.
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