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Evolution of the use of social media by the local governments of the Lodzkie voivodship

Woźniakowski Mariusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2023

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z. 174

417--430

EN

Purpose: The aim of the article is to present changes in the use and basic advantages of social networks in communication of local government units on the example of cities in the Lodz voivodeship. Design/methodology/approach: The study consisted in analysing the content of the official websites belonging to the local governments of the individual cities of the Łódzkie Voivodeship in order to see how information on the social networks used (location of plug-ins) is made available and a review of active profiles on these sites was carried out in order to diagnose what content is published. The survey was conducted in December 2022. The results were cross¬referenced with the corresponding survey carried out in 2019 and 2020. Translated with www.DeepL.com/Translator (free version). Findings: The study showed that out of the 44 cities analysed in the Łódzkie Voivodship, 42 use at least one social networking site. The most common is Facebook - 42 cities have a profile, followed by YouTube - 25, Instagram - 14 and Twitter 7. 3 cities have profiles on 4 sites at the same time, 11 have 3 official profiles on different social networking sites, while another 15 cities have 2 and 13 have one each. For 2 cities, no profiles were found on social networks. The content and frequency of publication on the profiles varies. Translated with www.DeepL.com/Translator (free version). Research limitations/implications: The study did not take into consideration social networks which were less popular at the time of writing (e.g. TikTok - among the cities surveyed, only Łódź has an official profile there). The objectives of the communication activities of individual cities are not known. This may be part of further research through in-depth interviews with those responsible for promoting the cities. It is also possible to extend the research to cities of other voivodships and among the target recipients of communication activities in particular sites. Practical implications: On the basis of the author's audit of the communication activity of cities in the Łódzkie Voivodship on social networking sites, this article suggests that the use of social media is an appropriate tactic in cities' communication, both in the external promotional dimension and in communication with citizens due to the participatory, interactive and open nature of social media. Originality/value: The publication presents the results of research carried out on the basis of the author's audit of the activity of the cities of the Lodz voivodship in the social media.

2

Social media in the communication between the cities of the Łódź Voivodeship and stakeholders during the Covid-19 pandemic

Woźniakowski Mariusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2021

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z. 152

233--244

EN

Purpose: The aim of this article is to present the basic values of social media in the communication between local government units during the Covid-19 pandemic on the example of the cities in the Łódź voivodeship. Design/methodology/approach: The research carried out consisted in analyzing the contents of official websites run by the local governments of individual cities of the Łódź Voivodeship in order to check how information about the social networks used (plugin locations) is made available. The active profiles on these websites were reviewed in order to diagnose what content is published. The study was conducted in September 2020. The results were compared to a similar study carried out a year earlier. Findings: The study has shown that out of 44 analyzed cities in the Łódź Voivodeship, 40 use at least one of the social networking sites. Most often, it is Facebook – 40 cities have their own profile, then YouTube – 19, Instagram and Twitter – 7 each. Nine cities have 3 official profiles on various social networks simultaneously, and another 15 cities – 2. No profiles on social networks were found for 5 cities. With regard to the duration of the Covid-19 pandemic, all cities that have actively used social media, have shared content related to the situation mainly through Facebook. Research limitations/implications: The study did not take into account social networks that were less popular at the time of writing the article (e.g. TikTok, GoldenLine, Pinterest). The objectives of the communication activities of individual cities are unknown. This can be part of further research through in-depth interviews with those promoting their respective cities. It is also possible to extend the research to cities from other voivodeships. Practical implications: Based on the author’s audit of the communication activity of the cities in the Łódź Voivodeship on social networks, this article suggests that the use of social media is an appropriate tactic in city communication, both in terms of promotion and communication in crisis conditions, due to the participatory, interactive, open, and transparent nature of social media. Originality/value: The publication presents the results of research carried out on the basis of the author’s audit of the activity of the cities of the Łódź voivodeship in the social media.

3

Promotion of the city as an element of territorial marketing in the field of tourism

Kęprowska Urszula

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2021

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z. 152

95--107

EN

Purpose: Analysis of the literature on the subject in the field of territorial marketing, promotion and communication of the local government unit with the environment. Identification of manners to promote cities based on the observation of such activities. Design/methodology/approach: The article is a review of the literature on promotional activities. Findings: The main problem of the work was to answer the question whether promotion plays a communicative function of territorial marketing for social development. The answer to the question is confirmative, because promotion plays one of the most important roles in the marketing activities of local government units. In the case of tourism areas, tourism promotion is of particular importance, as it is part of the economic promotion of local governments, whose task is to improve the living conditions of the local community. Research limitations/implications: The text refers to a limited number of studies. The issues presented in the article require empirical confirmation on a larger number of examples. Practical implications: The conducted analysis allows to conclude that the concept of managing settlement units must include promotional activities that allow the achievement of the intended strategic goals. Originality/value: The conclusions presented in the paper are an extension of the threads present in the literature on the subject, indicating the mutual relations between territorial marketing and promotion for the development of tourism.

4

Social media used by local governments of the Lodz voivodeship

Woźniakowski Mariusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2020

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z. 146

533--542

EN

Purpose: The purpose of the article is to present the assumptions of social media and their values in the communication of local government units on the example of cities in the Lodz region. Design/methodology/approach: The conducted study consisted in analyzing the content of official websites belonging to local governments of individual cities of the Lodz voivodship to see how information about social networking sites used (plug-in location) and the profiles themselves in these media are communicated in order to check what and how is published. The survey was carried out in October 2019. Findings: The study showed that out of the 44 cities analyzed in the Łódź Voivodeship 37 use at least one of the social networking sites. Most often it is Facebook - 36 cities have their profile, then YouTube – 19, Instagram – 7 and Twitter – 6. 9 cities have 3 official profiles on different websites at the same time, and another 13 cities – 2 each. For 7 cities, no profiles were found on social networking sites. Research limitations/implications: The study did not include less popular social networking sites (e.g. TikTok, GoldenLine, Pinterest). The goals of communication activities by the promotion offices of individual cities are unknown. This can be part of further research through in-depth interviews with people responsible for promoting cities. Possible extension of research to cities of other provinces. Practical implications: Based on the author's audit of the communication activity of the cities of the region on social networking sites, this article suggests that the use of social media is an appropriate tactic in promoting cities due to the participative, interactive, open and transparent nature of social media. Originality/value: The publication presents the results of research carried out on the basis of the author's audit of the activity of the cities of the Lodz voivodship in the social media.

5

Marketing and branding-oriented goals for the development of Functional Urban Areas: evidence from Poland

Matwiejczyk Anna, Glińska Ewa, Barkun Yauheniya

Engineering Management in Production and Services

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2020

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Vol. 12, no. 3

57--73

EN

The European Union currently uses Functional Urban Areas (FUAs) as basic units for planning local development activities under its financial support. An important issue in terms of managing such areas is branding. FUAs are made of at least several territorial units (covering a dense urban area and a functionally related urbanised zone). Such composition poses a particular challenge in terms of developing a brand that covers all of the units. Therefore, it is essential to select the core around which the target image will be created. This publication aims to identify marketing and branding goals for the development of FUAs and determine activities facilitating the achievement of these goals by entities that manage the functional areas. The research method used in the article was a content analysis of documents outlined as Strategies for Integrated Territorial Investments developed for FUAs in Poland. The authors of the article undertook preliminary exploratory research. The obtained results show that most of the marketing and branding goals for the development of FUAs correspond with the objectives specific to city marketing and branding. Moreover, “integration” and “strengthening the metropolitan area function” were recognised as goals specific to FUAs.

6

Fairtrade Town initiative as a marketing tool

Jasiński M.

Polish Journal of Management Studies

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2012

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Vol. 5

250-260

EN

Fairtrade Town (FTT) campaign was initially launched in 2000 in English town of Garstand in order to promote Fairtrade products. After ten years of performing and more than 1000 places awarded with the title, FTT could now be perceived as beneficial not only to the disadvantaged producers from the underdeveloped countries, but also to the places themselves. The aim of this article is to present the FTT initiative as a marketing tool, which could affect the image of the places and give them additional value and distinctiveness in the eyes of different target markets, such as citizens, tourists or new residents. The article presents examples of how the FTT title can create additional value to the places and become a part of the city's marketing message.

PL

Kampania Miasta Sprawiedliwego Handlu (Fairtrade Town - FTT) po raz pierwszy została zainicjowana w angielskim mieście Garstand w 2000 r. w celu promocji produktów marki Fairtrade. Po 10 latach funkcjonowania i objęciu ponad 1000 miejsc tym tytułem, FTT może być postrzegany nie tylko jako inicjatywa przynosząca korzyści znajdującym się w niekorzystnej sytuacji producentom z krajów nierozwiniętych, ale także dla samych miejsc noszących ów tytuł. Celem artykułu jest przedstawienie inicjatywy FTT jako narzędzia marketingowego, które może wpłynąć na wizerunek miejsca i dostarczyć mu dodatkowych walorów i elementów wyróżniających w oczach różnych grup docelowych, takich jak turyści oraz aktualni i potencjalni mieszkańcy. Artykuł prezentuje przykłady w jaki sposób tytuł FTT może dostarczyć dodatkowych walorów miejscom oraz stać się elementem komunikacji marketingowej miasta.

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Architektura w kontekście tożsamości miasta

Dąbrowska-Milewska G.

Zeszyty Naukowe Politechniki Poznańskiej. Architektura i Urbanistyka

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2009

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Z. 19

5-11

PL

Tkanka architektoniczna jest tym składnikiem przestrzeni miasta, który relatywnie szybko ulega zużyciu moralnemu i technicznemu. Z tych powodów najczęściej podlega wymianie, wnosząc nowe cechy formalne, stosowne dla czasu swego powstania. Im bliżej czasów współczesnych, w tym większym stopniu mają one charakter uniwersalny i globalny. Stosunek współczesnych architektów do kontekstu kulturowego jest przedmiotem indywidualnych interpretacji, a w konsekwencji różnych decyzji twórczych. Obok postaw zachowawczych - poczynając od konserwatywnego naśladownictwa, poprzez retrowersje, po swobodniejszy, postmodernistyczny dialog z otoczeniem - od lat prawo bytu mają postawy konceptualne, abstrahujące od pojęcia lokalności, tradycji i kontynuacji. Paradoksalnie, wiele kontrowersyjnych w chwili powstania form architektonicznych, krytykowanych za akontekstualizm, stało się z czasem ikonami miasta, symbolem pewnego etapu jego rozwoju. A zatem tożsamość miasta nie jest stanem zamkniętym. Do katalogu jego cech stale włącza się nowe elementy, co potwierdza, że miasto jest ewoluującym organizmem.

EN

Buildings, or architectural structures, are this component of city space, which relatively fastly wears away. From these causes it is exchanged, contributing new formal features, appropriate for time of rising. The closer to modern times the more universal and global is character of architectural forms. The attitude of modern architects towards cultural context is object of individual interpretation and in consequence - different creative decision. Beside conservative attitude, from conservative imitation, through retroversions, for more free postmodernistic dialog with surroundings, there are also conceptual standpoints omitting locality, tradition and continuation. Paradoxically, many of architectonic forms controversial in moment of build, criticized for lack of connection with spatial context, become the icon of city and symbol of certain period in its evolution.