Wyniki wyszukiwania - BazTech

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Social networking as a communication tool for public transport companies in voivodship cities

Woźniakowski Mariusz

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2024

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z. 194

649--661

EN

Purpose: The aim of this article is to present the changes in the use and basic advantages of social networks in the communication of public transport companies in voivodship cities. Design/methodology/approach: The study carried out consisted of analysing the content of the official websites belonging to the selected public transport service companies in order to see how the information on the social networks used (location of plug-ins) is shared, and a review of the active profiles on these sites was carried out to diagnose what content is published. The survey was conducted in October 2023. The results were cross-referenced with the corresponding survey carried out in 2017. Findings: The survey showed that of the 24 companies analysed from 18 cities, 20 use at least one of the social networks. The most common is Facebook - 19 companies have a profile, followed by YouTube - 9, Instagram - 7 and Twitter 5. 2 companies have profiles on 4 sites at the same time, 4 on 3 sites, 11 have 3 official profiles on different social networks, another 7 companies have 2 each and also 7 have one each. In the case of 4 entities, no profiles were found on social networks. The content, frequency and timeliness of publications on the profiles vary. Research limitations/implications: Social networks that were less popular at the time of writing (e.g. TikTok - official profiles were identified in 2 cases among the companies surveyed) were not included in the study. The objectives of the communication strategies of the individual entities are not known. This may be part of further research through in-depth interviews with those responsible for promoting the companies. It may also be possible to extend the research to other operators (e.g. inter-municipal, railway, smaller cities, etc.) and among the target audiences of the communication activities in particular services. Practical implications: On the basis of the author's audit of the communication activities of public transport companies on social networks, this article suggests that the use of social media is an appropriate tactic in the communication of companies (including municipal companies), both in the promotional dimension externally and in communication with citizens - service users, due to the participatory, interactive and open nature of social media. Originality/value: The publication presents the results of research carried out on the basis of the author's audit of the activity of the public transport companies from the voivodship's cities in the social media.

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Marketing of border towns on the example of selected destinations in the borderland of the Czech Republic and Poland

Gabryšová Marie, Ciechomski Wiesław

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2021

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z. 152

35--46

EN

Purpose: The paper aims to identify the extent to which city marketing has been implemented in selected Czech cities in the Moravian-Silesian Region as well as the tools that are used for managing city development. Design/methodology/approach: The research was carried out in the following cities of the Czech Republic: Bohumín, Bruntál, Frýdek-Místek, Krnov, Opava, Ostrava and Třinec. The respondents were representatives of municipal authorities, and the method of individual in-depth interviews (IDI) was used. Findings: Territorial marketing is going through various phases in its evolution. It is constantly being enriched with new forms and tools of communication with the environment, including those related to modern Internet media and innovative mobile applications. The authorities of the cities subjected to in-depth analyses are aware of the challenges ahead. Competition for limited resources, such as investor funding or tourism income, will be won by those cities whose authorities manage to develop and implement effective marketing strategies ahead of their rivals. Originality/value: The article discusses the advancement of selected place marketing tools used in the four analysed towns in the Polish-Czech borderland.

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City marketing and its impact on income sources of the local government

Stefko R., Bacik R., Fedorko R.

Polish Journal of Management Studies

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2017

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Vol. 15, No. 1

244--254

EN

The article deals with specific aspects of the issue of city marketing as a part of the budget of the local government. The main aim of the article is to detect possible differences in the weight of selected socio-economic variables on the amount of contributions paid by citizens to the city’s budget. Following the above, the purpose of the article is to formulate a multinomial logical regression model. The studied variables included selected demographic and economic indicators such as age, gender, education, years lived in the city, employment status, income and the amount of paid taxes and fees. The research results are based on answers of 926 respondents - residents of the city. The results of the multinomial logistic regression analysis show that the amount of taxes and fees paid to the city, except the lowest amounts, is directly linked with variables like the employment status, income and years of living in the city. The analysis results show that contributions to the city budget are mainly linked to the age of citizens. The aim of the article is to evaluate the opportunities this issue brings for marketing managers and even the official representatives of cities.

PL

Artykuł dotyczy konkretnych aspektów dotyczących kwestii marketingu miasta jako części budżetu samorządu terytorialnego. Głównym celem artykułu jest wykrycie możliwych różnic wag wybranych zmiennych społeczno-ekonomicznych dotyczących wysokości składek płaconych przez obywateli do budżetu miasta. W związku z powyższym, celem artykułu jest sformułowanie wielomianowego modelu regresji logicznej. Badane zmienne obejmowały wybrane wskaźniki demograficzne i ekonomiczne, takie jak wiek, płeć, wykształcenie, lata życia w mieście, status zatrudnienia, dochód oraz kwotę zapłaconych podatków i opłat. Wyniki badań opierają się na odpowiedziach 926 respondentów - mieszkańców miasta. Wyniki wielomianowej analizy regresji logistycznej pokazują, że kwota podatków i opłat płaconych miastu, z wyjątkiem najniższych kwot, jest bezpośrednio związana ze zmiennymi, takimi jak status zatrudnienia, dochód i lata życia w mieście. Wyniki analizy pokazują, że wkład do budżetu miasta powiązany jest przede wszystkim z wiekiem obywateli. Celem artykułu jest ocena możliwości, jakie kwestia ta przynosi menedżerom ds. marketingu, a nawet oficjalnym przedstawicielom miast.