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Risk management elements in the production of a selected automotive product

Pacana Andrzej, Czerwińska Karolina, Zwolenik Paulina

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2021

z. 151

539--552

Purpose: The study aimed to locate and identify weak areas in the technological process of the aluminium piston, where the occurrence of events with significant risk could interfere with its proper course and meet the customer's requirements. Design/methodology/approach: One of the production lines on which the aluminium pistons are produced was chosen for the test. Risk identification within the process was carried out through the implementation of a simplified SWOT analysis, development of the process risk structure taking into account the identified opportunities and threats and development of a matrix for responding to key risks identified in the risk structure. Findings: The three most significant risks were identified: failure to meet customer requirements, delays in delivery of castings, forgings, components and errors in monthly production plans, as well as increased process costs. The most effective actions concerning the risks under consideration turned out to be: drawing up detailed records in the description of the subject of the contract, as well as additional supervision and inter-operational controls and performing detailed analysis of the documentation before the beginning of the contract. Research limitations/implications: In order to reduce the risks as part of the technological process, remedial actions and a response plan are proposed. Practical implications: Future research will be carried out within the remaining technological processes within the company. The methodology presented should be applied to companies that are committed to responsible risk management. Originality/value: The study is a useful material for manufacturing companies indicating a comprehensive methodology for identifying key risks within technological processes.