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Product-Service System design – an example of the logistics industry

Salwin Mariusz, Nehring Karol, Jacyna-Gołda Ilona, Kraslawski Andrzej

Archives of Transport

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2022

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Vol. 63, iss. 3

159--180

EN

Product-Service System (PSS) has been perceived since the 90s as a concept supporting enterprises of various industries in creating a competitive advantage and generating new value for customers by expanding the offer with additional services related to the product. Product-Service System (PSS) draws attention to the life cycle of products and services and the circular economy, which supports sustainable development. All the time, practitioners and theorists report the need to develop new Product-Service System (PSS) for other industries. Until now, a number of practical and methodological aspects related to design remain unresolved. The paper presents issues related to the Product-Service System (PSS) and PSS design. A literature review and gaps in available methods are presented. A conceptual framework for Product-Service System (PSS) design that has been used in the logistics industry is presented. By referring to the design of a selected process from the logistics industry, it was presented how to analyze the process during design and what methods of design support to use. Reference is made to mathematical modeling based on the optimization function and computer modeling with the use of a simulation model. Attention was also paid to the importance of knowledge of the industry and having expert knowledge about the designed processes in the systems. It is also extremely important to have the appropriate data set for a given case. In addition to the general mathematical and computer model, reference was also made to a chosen element of Product-Service System (PSS). The mathematical and simulation model included in the study refer to the process of completing customer orders in a logistics company. It is one of the most laborious and time-consuming processes. The FlexSim simulation environment was used to perform the computer simulation. A total of 15 variants were considered, which differ in terms of the scope of services provided during the process. The scope of services significantly affects the cost, time and profit. The purpose of the constructed model is to find a variant for the adopted data in which the profits will be maximized while maintaining the constraints imposed on the system.

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KPI w systemach informatycznych dla branży logistycznej

Torbacki W., Torbacka M.

TTS Technika Transportu Szynowego

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2015

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R. 22, nr 12

1570--1574, CD

PL

W artykule przedstawiono zagadnienia związane z kluczowymi wskaźnikami efektywności (KPI). Zaprezentowano również modelowy proces wdrożenia KPI w firmach logistycznych oraz zestaw przykładowych wskaźników KPI opartych na koncepcji Strategicznej Karty Wyników. Artykuł może być użyteczny dla osób z branży TSL zainteresowanych nowoczesnymi zagadnieniami w aplikacjach IT oferowanych obecnie na rynku, jak i aktualnymi kierunkami rozwoju oprogramowania klasy ERP dla logistyki.

EN

This article describes issues related to Key Performance Indicators (KPI). It presents a model process of KPI implementation in logistics companies, including the changes within the enterprise as well as changes of information systems in place. Moreover, a set of exemplary KPI indicators based on Balanced Scorecard are suggested. This article can be useful to people from the TSL industry, interested in current directions of ERP class software development for logistics.

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Podejście do współpracy w branży TSL na przykładzie elektronicznej giełdy transportowej

Kawa A.

Gospodarka Materiałowa i Logistyka

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2015

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nr 6

2--9

PL

Obecnie dzięki technologiom internetowym w każdej chwili i miejscu menedżerowie mają dostęp do informacji biznesowych. Przykładem są elektroniczne giełdy transportowe, z których coraz chętniej korzystają logistycy. Szacuje się, że ok. 90% przedsiębiorstw przewozowych w Europie korzysta z internetowego pośrednictwa transportowego. Relacje między użytkownikami giełd kojarzą się często z nietrwałością lub jednorazowością. Przykład Trans.eu pokazuje, że mimo wielu barier środowisko giełdy umożliwia budowanie relacji długoterminowych. Celem artykułu jest przedstawienie podejścia do współpracy przez użytkowników elektronicznej giełdy transportowej. Na potrzeby artykułu przeprowadzono badania empiryczne.

EN

Nowadays, thanks to Internet technologies, business information can be accessed anytime and anywhere. One example are electronic freight exchanges, which are increasingly used by logistics specialists. It is estimated that approx. 90% of freight companies in Europe use transport agencies on the Internet. The relations between users of freight exchanges are often associated with instability or one-off nature. The example of Trans.eu shows that, despite many barriers, the freight exchange environment allows to build long-term relationships. This article presents an approach to co-operation between electronic freight exchange users. For the purpose of the article, empirical research was carried out.