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Analysis of the role of servant leadership on employee’s job satisfaction mediated by leader-member exchange style among employees in the private higher education sector in Kuwait

El-Bayaa Nourhan, Said Dina, Alzoubi Yehia Ibrahim

Acta Innovations

2023

no. 49

60--74

A growing body of literature explores the underlying mechanisms and processes that enable servant leadership to impact organizational performance, engagement, and outcomes positively. This research assesses the mediation role of leader-member exchange between servant leadership and job satisfaction among employees in Kuwait's universities. The study utilized a closed-ended survey that was distributed to 240 workers, with 205 valid responses received from employees working in two private higher education sectors in Kuwait. using Partial Least Squares-Structural Equation Modeling (PLS-SEM) was used for data analysis. The outcomes of the study demonstrated strong backing for the beneficial influence of servant leadership on leader-member exchange and job satisfaction. Furthermore, a positive correlation was established between leader-member exchange and job satisfaction among employees employed in Kuwait's private higher education sector. Moreover, the results partially validated the mediating effect of leader-member exchange in the relationship between servant leadership and employee job satisfaction. These results underscore the significance of integrating servant leadership principles into leadership approaches within this sector to improve employee satisfaction and overall organizational achievement.

Leader-Member Exchange and learning climate in increasing employee motivation: a post-pandemic perspective

Marzec Izabela

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 158

395--411

Purpose: The paper tries to answer the following question: what are the relationships between the quality of leader-member exchange (LMX), learning climate, and employee motivation in public administration? Its purpose is to identify the relationships between LMX, learning climate, and employee motivation in public administration organizations. Methodology: The paper presents the results of a survey carried out in the Górnośląsko-Zagłębiowska Metropolis (Metropolis GZM), i.e. the metropolitan association located in the area of Upper Silesia. The sample consisted of 153 employees in all of 41 municipal offices of the Metropolis GZM. A model of relationships between LMX, learning climate, and employee motivation was proposed and tested using Structural Equation Modeling (SEM). Findings: It was found that the quality of LMX positively affected learning climate, which in turn influenced employee motivation. Analysis proved that learning climate mediated the relationship between LMX and motivation of public administration employees. Research limitations/implications: The study focused only on the municipal offices in the Metropolis GZM and its results cannot be generalized. However, it implies that public administration organizations can create the learning climate by improving relationships between supervisors and subordinates to increase employee motivation. Practical implications: The results obtained indicate that in the contemporary public administration, a traditional approach to motivate employees should evolve and move towards an approach based on positive social relations, mutual trust, and leaders’ developmental support. Originality/value: This research has provided empirical evidence regarding the relationships between the quality of LMX, learning climate and employee motivation which was hitherto absent from public administration.