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Zastosowanie komputerowego wspomagania w metodzie QFD

Krzemień E., Wolniak R.

Problemy Jakości

2001

nr 7

31-34

The computerization of activities forms a big challenge for many present companies. In Japan and in the USA is it very wide used. But in Western Europe is a little worse, although the situation is improving. But the globalization of economy, forces to the utilization of the newest solutions, not only in this field. The QFD-Quality Function Deployment is a very good tool for quality performance in consideration of market requirements. It joins customers requirements and expectations with technical parameters of products. The QFD performance aided by computer, accelerates significantly the obtention of results. The application of software called QFD-Scope gives the possibility to build the "Quality House", so characteristic for the approach mentioned. The elaboration of this kind with the indication of many benefits resulted from the computerized methodology is presented in the article.