Modern age is associated with massive deployment of information technology in businesses that are forced to work with a wealth of data and information. Businesses are trying to make the most effective use of knowledge not only from real data, but they often have to rely on their employees' knowledge. Increasing fluctuation of employees and the resulting outflow of knowledge will force businesses to increasingly make use of knowledge management. The article describes the process of looking for the context and the implications of selecting contracts to transform them into information and knowledge on the example of a real business. The verified process is transformed into a design of knowledge system, which results in the recommended generated rule for selecting sales department orders to ensure profitability for the business.
W niniejszym artykule przedstawiono aktualne formy systemów wiedzy, ich cechy szczególne oraz korzyści i potencjalne trudności we wdrożeniu. Artykuł ma charakter przeglądowy i jego celem jest wskazanie na prowadzone współcześnie badania z zakresu nowoczesnych systemów zarządzania wiedzą jako elementów wspierania zarządzania wiedzą w organizacji.
EN
The article present current knowledge system which was divided into two categories: symbolic systems and connectionist systems. Then they have been characterized on the basis of the types, features and the potential use. There are presented methods of assembling the hybrid knowledge system. Basing on the analysis of existing systems, there are shown the decision-making areas which should be followed in the event that an adequate system of knowledge to your organization need to be selected.