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Just culture maturity questionnaire validation in a Polish hospital

Wiśniewska Małgorzata, Marjańska Ewa, Grudowski Piotr

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 157

649--665

Purpose: (To present the results of the statistical validation of just culture maturity questionnaire (JCMQ), used to recognize the maturity level of JC among nurses in the hospital in Poland. Methodology: (The case study and 5-stage research with the use of a 5-point Likert scale questionnaire with 28 statements, distributed among nurses. The results were statistically processed with Statistica 13.1 software. Findings: We confirmed the reliability of JCMQ what helped to recognize the level of JC maturity as “wisdom”. The improvement actions were proposed. The priority in this respect seems to be education and constant, undistorted communication and knowledge exchange. Originality: To the best knowledge of the authors, this is the first article in Central Europe and Eastern Countries referring to JC maturity assessment in a hospital setting, and addressed to nurses. The results allow indicating the level of JC maturity concerning Ph. Crosby maturity grid.