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Personal competencies and effectiveness of health care units – theoretical approach

Krawczyk-Sołtys Agnieszka, Płatkowska-Prokopczyk Laura

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 191

321--333

Purpose: The aim of the article is to present how constructed by Authors models of personal competencies connect to effectiveness of health care units. Important sets of personal competencies identified and rated as essential for effective health care units’ practice reflects the scope of skills, knowledge and applications required to address the often complex problems encountered in these organizations. Design/methodology/approach: The proposed lists of managerial and professional competencies (six domains each) were created and are based on the analysis of healthcare competencies models - the study of the literature - and one of the Authors’ observations of the analyzed entities (as a consultant). Findings: Evaluating the performance by personal competencies becomes essential for managers and training centers, since it contributes to the identification of gaps in knowledge, skills and attitudes of professionals, by promoting the elaboration and implementation of strategies for their development. Originality/value (mandatory) An identification the personal competencies of health care units employees in connection to effectiveness of such entities.