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Strategy as the condition of process maturity of public administration units

Raczyńska Magdalena, Krukowski Krzysztof

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2020

z. 149

521--530

Purpose: The aim of the research presented in the article was to identify factors related to strategy, that condition implementing and developing process approach in the community offices from the Warmian-Masurian voivodship. Design/methodology/approach: In order to acknowledge these factors, surveys among the chosen employees of the community offices were carried out. Findings: As results from the conducted study, factors that are perceived as necessary for implementing and developing the process approach in the researched entities are: knowledge of the mission, vision and strategic objectives of the community among the employees of the office; ongoing monitoring of the needs and requirements of the community's inhabitants; adjusting the office's resources to changes in the environment and referring to the community's mission and strategic goals when making decisions by management. Originality/value: The results of the research obtained can support the managerial decisions made by public managers related to the introduction and development of the discussed concept in public organizations.

The analysis of the motivation level and involvement of workers

Skuza Z., Prusak R., Kolmasiak C.

Logistyka

2014

nr 6

The process or monitoring and developing the level of satisfaction of an enterprise's employees should be a permanent element of the personnel policy of each organization. Indeed, the proper management of human resources is a sequence of continuous improvement activities. To be able to carry out this process, first, areas requiring the implementation of changes need to be properly identified. The paper has presented survey results and conclusions regarding the level of employee satisfaction in a public administration institution.

Proces monitorowania i kształtowania poziomu satysfakcji pracowników przedsiębiorstwa powinien być trwałym elementem polityki personalnej każdej organizacji. Właściwe zarządzanie zasobami ludzkimi jest bowiem ciągiem działań stałej poprawy i doskonalenia. Chcąc realizować ten proces trzeba w pierwszej kolejności właściwie określić obszary wymagające wprowadzenia zmian. W artykule zaprezentowany wyniki badań i wnioski dotyczące poziomu satysfakcji pracowników w jednostce administracji publicznej.