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Intergenerational cooperation at the company and knowledge transfer

Kokovnik K., Jagodic G.

Organizacja i Zarządzanie : kwartalnik naukowy

2017

nr 3

57--67

Interpersonal relations are vital in the company’s operations. The connection between generations is designed and created in this way. Interpersonal cooperation includes two essential elements, and this is connection and coexistence between the generations. Various conflicts come between generations many times which results from intergenerational differences and arises from differences in the goals and interests most often. Intergenerational cooperation has a significant role because of the transfer and exchange of knowledge in the company. When we talk about knowledge transfer, old people transmit their experiential knowledge to young people, and the latter in many cases lack this knowledge. Young people acquire experiential knowledge in such way in a company either in the case in which a mentor transfers work instructions and guidelines or with the help of a practical implementation of activities. Employees are aware that the acquisition of knowledge, experience, and skills are a crucial element for business success which represents a competitive advantage for companies. For this reason, companies invest a significant proportion of their revenues in training and knowledge of their employees. Knowledge is in the innovation, technology, documentation and minds of people in companies.