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Knowledge management: a fad or serious instrument for sustaining and improving quality healthcare?

Lane V., Snaith J.

Journal of Medical Informatics & Technologies

2008

Vol. 12

233--239

This paper uses a number of knowledge management case studies to explain (1) the concepts of knowledge management and (2) how these apply to healthcare. Then, it examines how and where knowledge management initiatives might bring benefits in healthcare organisations. To present a more complete picture, the arguments of a number of critics of the knowledge management approach are considered.