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Improvement of the area of OSH in the enterprise – behavioural approach

Pietroń-Pyszczek Agata, Cierniak-Emerych Anna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2019

z. 136

483--493

The paper attempts to determine whether the issue of the effect on people's behaviour in the area of occupational safety and health is perceived in the same way by experienced workers as by those who are just beginning their activity in the labour market. The following questions were answered: what may be the reasons for the inappropriate behaviour of employees in the area of occupational safety and health, what motivators should be used to avoid inappropriate behaviour of employees? The survey showed that according to younger respondents, inappropriate staff behaviour results from the lack of example from a supervisor, while older workers consider that this is related to the behaviour of other employees. For more experienced workers, failure to follow occupational safety and health guidelines is caused by the fact that the personal protective equipment required is often uncomfortable, while younger respondents did not perceive subjective physical discomfort as a cause of non-compliance with internal safety regulations; they more often indicated that this was due to staff laziness. The identified hierarchy of motivators perceived by respondents as the most effective is the same for both groups surveyed; persuasive and sanction-based influence was considered the most effective. A group of younger respondents showed a greater willingness to punish workers who do not use the necessary protective equipment. The two groups of respondents also differ in opinions on the methods of using the persuasive influence on employees in the context of improving the area of OSH in the enterprise.