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Emotions in economic activity: a case study of Polish entrepreneurs in the SME sector

Banaszek Marcin

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2024

z. 194

9--34

Purpose: The aim of this article is to comprehend the role of emotions in the business decisionmaking process and to identify the influence of emotions on the economic behaviors of entrepreneurs, considering their satisfaction levels and ability to manage emotions in the workplace. Design/methodology/approach: The theoretical part of the study draws on a critical literature review, whereas the empirical one employs a diagnostic survey based on a questionnaire as a research tool. To analyse the data, descriptive statistics were obtained and a correlation study was performed. Findings: The study revealed that most of the entrepreneurs surveyed are satisfied with the conduct of business activities and that satisfaction is related to various economic behaviours. Entrepreneurs experience both positive (satisfaction, enthusiasm) and negative (anxiety, embarrassment) emotions. Positive emotions correlate with positive economic behaviors, while negative emotions have the opposite effect. Most entrepreneurs assess their emotional management abilities at least at an average level, but there are areas for improvement. There are differences in self-assessment of emotional control abilities before making business decisions among entrepreneurs. The presented conclusions suggest the necessity for ongoing enhancement of emotional competencies to bolster the positive development of enterprises. Research limitations/implications: Study limitations include the absence of longitudinal analysis, hindering the assessment of satisfaction and economic behavior dynamics. Future research should consider exploring external factors' impact on the relationship between satisfaction and economic behaviors, providing a more comprehensive analysis of contextual influences on entrepreneurs' decisions. Practical implications: Research results reveal significant connections between entrepreneurs' satisfaction and economic behaviors, emphasizing the role of emotions in business decisions. Practical implications recommend conscious emotion management, achieving work-life balance, and diversifying support. Entrepreneurs can benefit from implementing emotion management strategies, which can improve business efficiency, encourage innovation, and improve the handling of business challenges. Originality/value: This article introduces a holistic perspective on the interplay between entrepreneurs' satisfaction and economic behaviours, emphasising emotions' role in decision making. Its value lies in combining research on satisfaction, emotions, and their management, offering practical recommendations for both business practitioners and researchers interested in the psychological aspects of corporate functioning.

Pozaekonomiczne koncepcje zachowań uczestników rynków finansowych

Kostecki J.

Nowoczesne Systemy Zarządzania

2018

T. 13, nr 4

231--244

Rynek finansowy stanowi istotny element systemu gospodarczego i finansowego. Jego funkcjonowanie ma istotne znaczenie dla sprawności funkcjonowania gospodarki w wymiarze narodowym, międzynarodowym i globalnym. Umiejętności wykorzystania mechanizmów rynku pieniężnego i kapitałowego decydują o efektywności działalności gospodarczych podmiotów sfery realnej: przedsiębiorstw i gospodarstw domowych. Ważną determinantą sposoby i sprawności funkcjonowania rynku finansowego są zachowania jego uczestników. Dominujące koncepcje ekonomiczne funkcjonowania rynku finansowego okazały się niewystarczające. Stad też, stały się one przedmiotem dociekań na gruncie neurologii, neurobiologii, psychologii, a ostatnio także genetyki. Nowatorskie koncepcje, nie negując istoty praw i prawidłowości sformułowanych na gruncie ekonomii i finansów, przyczyniają się zarówno do głębszego poznania i zrozumienia prawidłowości funkcjonowania rynków finansowych, jak również mają duże znaczenie praktyczne.

The financial market is an important element of the economic and financial system. Its functioning is essential for the efficiency of the economy on the national, international and global level. The ability to use the mechanisms of the financial and capital market determine the efficiency of the economic entities of the real economy: companies and households. An important determinant of the manner and efficiency of the functioning of the financial market is the behavior of its participants. The dominant economic concepts of the financial market functioning proved to be insufficient, therefore, they have become the subject of investigations on the grounds of neurology, neurobiology, psychology, and recently also genetics. Innovative concepts, without denying the essence of the laws and regularities formed on the basis of economy and finances, contribute to a deeper understanding of the rules of financial market functioning and are of great significance for practice.