Finding the expected revenues in the queueing systems (QS) of open Markov G-networks of two types, with positive and negative customers and with positive customers and signals, has been described in the paper. A negative customer arriving to the system destroys one positive customer if at least one is available in the system, thus reducing the number of positive customers in the system by one. The signal, coming into an empty system (where there are no positive customers), does not have any impact on the network and immediately disappears from it. Otherwise, if the system is not empty, when it receives a signal, the following events can occur: the incoming signal instantly moves the positive customer from one QS into another with a certain probability, or with the other probability, the signal is triggered as a negative customer.
In the first part of the article, an investigation of an open Markov queueing network with positive and negative customers (G-networks) has been carried out. The network receives two exponential arrivals of positive and negative customers. Negative customers do not receive service. The waiting time of customers of both types in each system is bounded by a random variable having an exponential distribution with different parameters. When the waiting time of a negative customer in the queue is over it reduces the number of positive customers per unit if the system has positive customers. The Kolmogorov system of difference-differential equations for non-stationary state probabilities has been derived. The method for finding state probabilities of an investigated network, based on the use of apparatus of multidimensional generating functions has been proposed. Expressions for finding the mean number of positive and negative customers in the network systems have also been found. In the second part the same network has been investigated, but with revenues. The case when revenues from the network transitions between states are random variables with given mean values has been considered. A method for finding expected revenues of the network systems has been proposed. Obtained results may be used for modeling of computer viruses in information systems and networks and also for forecasting of costs, considering the viruses penetration.
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