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Purpose: The article concerns the influence of employees’ dynamic capabilities on job performance and the role of e-leadership in strengthening such a relation. Design/methodology/approach: The hypotheses were verified among 1200 organizations operating in Poland, Italy and USA during 2nd wave of COVID-19 pandemic. The statistical reasoning was based on linear regression model with moderator. Findings: The results show that e-leadership is indeed strengthening the positive influence of employees’ dynamic capabilities on job performance, and moreover – such effect is much stronger among organizations operating in crisis during circumstances of COVID-19 pandemic, striving to survive. Research limitations/implications: The empirical research should be treated as a pilot study, as the systemic literature review is limited and has a character of an initial review aiming at the identification of future direction of research in this regard. Practical implications: The obtained results show that organizations, which experience crisis caused by the COVID-19 pandemic are characterized by a much higher level of EDC influence on job performance than those, which do not experience crisis. It is clearly showing the important role of EDC in managing such organizations and transforming their way of doing business in order to survive the crisis. Originality/value: The obtained results contribute new knowledge to the field of job performance management during crisis, confirming that dynamic capabilities are crucial among employees and this specific type of capabilities should be shaped and enhanced among those organizations struggling through crisis caused by COVID-19 pandemic.
EN
Job performance is an extremely complex factor affecting organisational performance. The literature recognises factors impacting job performance positively and negatively. This article aims to verify the turnover-mitigating effect on the relationship between servant leadership and job performance. The developed moderated mediation model is empirically verified based on the data collected from 263 managers working in Poland’s for-profit organisations. The results were analysed using Macro for IBM SPSS Statistics. It has been shown that employee turnover is a mediator in the job performance model based on turnover-mitigating servant leadership. Additionally, the influence of employees’ dynamic capabilities has been analysed. The study revealed the significance of servant leadership in influencing job performance and the disruptive relationship between employee turnover and the impact of employees’ dynamic capabilities in reducing employee turnover. This research provides practical implications for managers and organisations regarding selecting the right leadership style to improve employee job performance.
EN
The paper aims to verify the Job Performance Model based on Employees’ Dynamic Capabilities (EDC) and explain the mechanisms shaping job performance based on EDC in an initial phase of the crisis in an organisation due to the Black Swan phenomena, on the example of the COVID-19 pandemic of 2020. Empirical research on Italian organisations affected by the crisis shows that the Model is significantly distorted under such conditions. To verify the internal structure of the Job Performance Model based on EDC under critical conditions, the statistical correlation analysis, linear regression analysis and path analysis were executed using SPSS and SPSS AMOS. The research result of the statistical analysis confirmed that the new version of the Model for organisations under the Black Swan phenomenon was statistically significant without work motivation and job satisfaction. It was also proven that P–J fit still linked EDC and job performance through strengthening work engagement. The research confirmed that the Job Performance Model based on EDC, which has so far been verified under normal working conditions, radically changed its structure during the COVID-19 crisis. This means that factors previously considered important in the Job Performance Model based on EDC have become insignificant in shaping job performance. Therefore, this is an inspiration for further research to verify the Job Performance Model based on EDC in different phases of the crisis.
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