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Developing Electronic Government Towards Digital Government to Enhance the Efficiency of State Governance in Vietnam

Chu Thi Khanh Ly, Nguyen Nga Quynh, Nguyen Hau Van, Tran Thi Huong Huc

Inżynieria Mineralna

2023

no. 2, vol. 1

131--136

The development of an electronic government, aiming for a digital government to effectively manage the state and contribute to the convenience of citizens and businesses, is both a crucial aspect of the comprehensive administrative reform program for the period 2021-2030 and an essential global trend for all countries, including Vietnam. This article discusses various topics: general issues related to electronic government and digital government, the current situation of electronic government development in Vietnam, challenges faced in the process of developing electronic government towards a digital government in Vietnam, and some solutions to enhance the effectiveness of electronic government development towards a digital government in Vietnam.

Developing a model and validating an instrument for measuring the adoption and utilisation of mobile government services adoption in Saudi Arabia

Alonazi Mohammed, Beloff Natalia, White Martin

Annals of Computer Science and Information Systems

2019

Vol. 18

633--637

Many governments worldwide are taking advantage of the latest developments in mobile technology to take the digital delivery of government information and services (e-government) to their citizens a stage further. Accessing government information and services via a mobile device is known as m-government, a system designed to serve citizens, companies and government agencies alike. M-government also has unique advantages over e-government, not least enabling users to access government services at any time and from any location. This paper presents a pilot study of the MGAUM model that was developed to analyze factors influencing the adoption rate of m-government services in Saudi Arabia. With the aim of validating a survey instrument with which to conduct the main study in Saudi Arabia, a pilot survey instrument was developed and modified by using previous instruments from research into both e-government and m-government. This pilot questionnaire was distributed to 71 Saudi citizens in the UK, and the final sample was 58 valid responses. The results of this pilot study reveal that all items in the survey instrument were reliable and valid within the range of acceptable academic research and suitable for use in the main study. The results of this pilot study were analyzed using SPSS.