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1 2022

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Industry 4.0: selected aspects of algorithmization of work environment

Osika Grażyna

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

2022

z. 155

431--450

Purpose: The aim of the article is to describe and forecast possible difficulties related to the development of cognitive technologies and the progressing of algorithmization of HRM processes as a part of Industry 4.0. Design/methodology/approach: While most of the studies to date related to the phenomenon of Industry 4.0 and Big Data are concerned with the level of efficiency of cyber-physical systems and the improvement of algorithmic tools, this study proposes a different perspective. It is an attempt to foresee the possible difficulties connected with algorithmization HRM processes, which understanding could help to "prepare" or even eliminate the harmful effects we may face which will affect decisions made in the field of the managing organizations, especially regarding human resources management, in era of Industry 4.0. Findings: The research of cognitive technologies in the broadest sense is primarily associated with a focus of thinking on their effectiveness, which can result in a one-sided view and ultimately a lack of objective assessment of that effectiveness. Therefore, conducting a parallel critical reflection seems even necessary. This reflection has the potential to lead to a more balanced assessment of what is undoubtedly "for", but also of what may be "against". The proposed point of view may contribute to a more informed use of algorithm-based cognitive technologies in the human resource management process, and thus to improve their real-world effectiveness. Social implications: The article can have an educational function, helps to develop critical thinking about cognitive technologies, and directs attention to areas of knowledge by which future skills should be extended. Originality/value: This article is addressed to all those who use algorithms and data-driven decision-making processes in HRM. Crucial in these considerations is the to draw attention to the dangers of unreflective use of technical solutions supporting HRM processes. The novelty of the proposed approach is the identification of three potential risk areas that may result in faulty HR decisions. These include the risk of "technological proof of equity", overconfidence in the objective character of algorithms and the existence of a real danger resulting from the so-called algorithm overfitting. Recognition of these difficulties ultimately contributed to real improvements in productivity by combining human performance with technology effectiveness.