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Sitting Comfort of Ergonomic Office Chairs—Developed Versus Intuitive Evaluation

Mueller G. F., Hassenzahl M.

International Journal of Occupational Safety and Ergonomics

2010

Vol. 16, No. 3

369--374

The sitting comfort of office chairs with different ergonomic layouts (inferior, superior) was examined. Fifty participants were randomly assigned to a 2 × 5 factorial experimental design with 2 different conditions of ergonomic chair layout (inferior or superior) and 5 different conditions of instruction to explore the chair. Four conditions were created to differentiate between various levels of perceptual awareness and processing of chair-related information (guided exploration and developed evaluation). In a 5th condition, participants remained uninstructed (free exploration and intuitive exploration). Under guided exploration, the participants’ perception of sitting comfort was in line with objective differences in the chair layout. Different conditions of guided exploration, however, did not influence the evaluations. Under free exploration, the participants’ perceptions did not match the ergonomic chair layout. In contrast to participants under guided exploration, they even rated the ergonomically inferior office chair more favourably than the ergonomically superior chair.