Unloading bays are one of the most popular and simple to implement measures in city logistics systems. The main strength of this measure is that it effectively reduces congestion effect due to that loading or unloading operations are realize in special area and not influence directly on traffic flow. However, the most important problem in utilization of unloading bays is their inappropriate use (as a normal parking space, not only for delivery vehicles during the delivering process) and the conflicts between users in the case of few deliveries at the same time and with utilization of the same unloading bay. The way to solve these problems is implementation of the telematics tools. The paper is focused on examples of utilization of mobile devices and sensors as the support for the unloading bays booking and use.
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