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EN
Purpose: The purpose of the study is to analyze and evaluate the remote work of public sector employees during the SARS-CoV-2 pandemic, taking into account the evaluation of the efficiency of the tasks performed, taking into account the type of position held, the experience of the employees, technical and organizational aspects, the inconvenience of the work and the level of digital competence. Design/methodology/approach: Providing remote work is becoming increasingly common, especially in the context of the Sars-CoV2 pandemic. Both employees and employers recognize the benefits of a flexible work model, as well as several limitations and challenges. The findings of past research on remote work and the study's results indicate the relevance of this research area. This is particularly important concerning the public sector, which is not the subject of as much interest as the private sector. The problem of remote work is a complex and multidimensional phenomenon, hence the need for research using various research methods and techniques. Therefore, our research is based on a mixed approach. They took advantage of the literature analysis and legal regulations on remote work in the public sector and applied a diagnostic survey using a survey questionnaire. In turn, statistical methods such as the chi-square test, p-value, and Pearson's coefficient were used for analysis. Findings: The results of our study showed that the evaluation of the effectiveness of remote work by public sector employees varies. In addition, of the seven hypotheses posed, three were positively verified: (1) the effectiveness of remote work depends on organizational conditions; (2) the effectiveness of remote work depends on the support of supervisors; (3) The effectiveness of remote work is related to perceptions of changes in the quality of services during the e pandemic. The results also suggest the need to develop management training programs that consider the role of support and communication with employees in the context of remote work. Research limitations/implications: The study provided valuable information on evaluating remote work in the public sector during the COVID-19 pandemic. However, the study has some limitations. On the one hand, confirmation of three of the seven hypotheses indicates the existence of relationships between the variables studied, but at the same time, highlights the need for further research. The analysis focuses on the public sector, which may not be entirely representative of other sectors, and the focus on employee perceptions may affect the subjectivity of the results obtained. Practical implications: The study's results highlight several critical recommendations for organizations in the public sector. First, there is a need to develop training programs that focus on support and communication in the context of remote work to ensure higher efficiency. Second, there is a need to implement a communication strategy to ensure that information flows effectively when working remotely. In addition, organizations should regularly monitor and analyze employee satisfaction and performance to identify areas for improvement. Finally, analyzing the impact of remote work on the quality of services provided is essential to identify and provide the necessary resources or support in relevant areas. Originality/value: The article addresses the timely and relevant topic of the impact of pandemic on remote work, which represents a research gap. From the literature, the issue has been analyzed in the context of the commercial sector, while limited research exists for the government sector. Our research fills a gap in the literature on remote work in the public sector in the context of the COVID-19 pandemic, providing valuable information on the effectiveness and factors affecting the quality of remote work in this sector.
PL
Zajęcia online w szkołach, teleporady lekarskie, wideokonferencje w pracy... To dziś nasza nowa rzeczywistość, wymuszona obecną sytuacją, choć jeszcze do niedawna nie do pomyślenia. Także w górnictwie można wprowadzić wiele inteligentnych rozwiązań, pozwalających na automatyzację i cyfryzację pracy, czyniąc ją mniej podatną na wszelkiego rodzaju słabości i błędy ludzkie. Takim rozwiązaniem jest system kompleksowej metodologii nowoczesnego prowadzenia robót strzałowych.
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