Wyniki wyszukiwania - BazTech

1

Corporate social responsibility standards: is it possible to meet diverse customer requirements?

Sütőová Andrea, Kóča Ferdinand

Management Systems in Production Engineering

|

2022

|

nr 1 (30)

54--61

EN

The purpose of the study is to review the internationally recognised CSR (Corporate Social Responsibility) standards, codes of conduct (cross-industry and industry-specific used in electronics, automotive and steel industry) and selected codes and supplier evaluation approaches applied by individual customer organisations. It also aims to identify problems related to CSR compliance demonstration from the view of supplier organization supplying its products for more industry sectors. Literature review, interview with the selected large manufacturing organisation and synthesis of information were conducted to achieve the purpose of the study. The difficulties for supplier organisations during CSR verifications and audits conducted by customers or third parties according to a variety of standards are discussed in the paper. It often results from different structure, terminology and content of the CSR standards and codes. One of the possible solutions is to create and maintain the intelligent database of CSR requirements of customer organisations. There is a lack of studies dealing with the existence of various CSR standards and codes and its impact on suppliers supplying their products to more industry sectors. The paper contributes to fill the knowledge gap and extend the existing literature.

2

Using the advantages of the KANO model in the process of designing a modern summer house

Jagusiak-Kocik Marta

Budownictwo o Zoptymalizowanym Potencjale Energetycznym

|

2022

|

Vol. 11

49--56

EN

The aim of the study was to define and assign to an appropriate group the attributes that the client is looking for and requires when deciding to buy a summer house. This aim was achieved through the use of the KANO model, which helps to define and divide the attributes of a given product into four groups: must-have attributes, one-dimensional attributes, delighters and mistakes. The KANO model was used in a construction company in the process of designing a modern summer house. A questionnaire was carried out, the aim of which was to select a representative group and to investigate what attributes customers who decide to build a summer house are looking for. The result of the survey was the identification of 4 groups of attributes and obtaining information that could support the design of a modern summer house. The results showed that customers are looking for a summer house project, which has, among others attributes, solutions that can enable the house to be used as a year-round house.

3

The technique to precisely design the product in a house of quality considering current customers' requirements

Siwiec Dominika, Pacana Andrzej

Quality Production Improvement - QPI

|

2021

|

Vol. 3, Iss. 1

9--16

EN

The competitive and turbulent environment generates the need to use various techniques to determine the level of product quality. In this aim, it is necessary to determine the direction of improvement attributes and function of the product based on customer requirements, which are usually uncertain. Therefore, the aim of the article is to propose the technique to improve the product quality by precisely determine the customers' requirements and the importance of the quality parameters for the current attributes of the product. This technique is a combination of methods i.e.: the QFD method (Quality Function Deployment) with the GRA method (Grey Relational Analysis). Using the QFD method, customer requirements were translated into technical features of the product. In turn, using the GRA method the imprecise customers' requirements were reduced and the importance of quality parameters was determined in a more accurate way. A test of a combination of the QFD and GRA methods for the household vacuum cleaner was made. The originality of the article is ensuring a precise study of the current attributes of the product from the point of customer satisfaction.

4

The practical use of the QFD method in relation to a passive house project

Jagusiak-Kocik Marta

Budownictwo o Zoptymalizowanym Potencjale Energetycznym

|

2021

|

Vol. 10 Nr 2

105--112

EN

The aim of the study was to use one of the quality management methods - the QFD method - in a design office offering, among other things, passive house designs. In addition, the effectiveness of the QFD method in the passive house design process was assessed, and the strength of the relationship between customer requirements and technical parameters was analyzed. Achieving these goals was done through the use of respondents’ answers regarding the studied issue as well as the creation and analysis of a quality house, the parts of which were related to each stage of the QFD method. The study confirms the effectiveness and versatility of the QFD method in the field of construction services, and also confirms the large number of strong relationships that exist between customer requirements and the technical parameters related to the construction of a passive house.

5

Aspects of the management of software-product line development processes

Philippow I.

Management

|

2003

|

Vol. 7, no 1

171-181

EN

Similar to common technical productlines (e.g. for cars, electronical devives a.s.o.) software product lines are supposed to enable the effective automated production of similar software products. Software productlines consist of a core and varible fetures that have to be integrated into a new product based on the order of a particular customer. Different to common software production for the maintanance and adaptation of a software product line to new occuring customer requirements the development process has to be considerd as an evolutionary process that is very strong depending from the requirements engineering phase and a datamodel for the management of activities. In particular the data model has to allow tracability of requirements, former design and implementation decisions and the dependencies of new and old requirements. In the paper a proposed datamodel is introduced in connection to the necessary product line dvelopment process that supports the evolotionary product line development process. Furthermore, the different views and roles of the people involved in the development project are discussed and have to be taken into consideration by the datamodel. Using this datamodel it should be possible to avoid a loss of quality of the fundamental product line architecture and the destroying of the prouctline during the adaptation to new requirements.