Wyniki wyszukiwania - BazTech

1

Critical success factors affecting efficient management of the new product implementation process at research organisations

Walasik Marzena, Mizerska Paulina

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

|

2023

|

z. 172

621--633

EN

Purpose: Identification and selection of a set of critical success factors for a research organisation based on the evaluation conducted by managers of new product development processes at such organisations. Determination of factors that are of the utmost importance at the pre-development stage (so-called fuzzy front-end stage) and verification of the obtained results based on the case study of a successful new product implementation. Design/method/approach: First, desk research was conducted, followed by a survey and a case study analysis. Conclusions: The adequacy of the identified set of factors was confirmed (applicability of 90% of the selected factors was recognised). A number of additional success determinants of the new product development (NPD) process were specified. The importance of planning, tactical and organisational measures taken at the fuzzy front-end stage of the NPD process was confirmed. The crucial importance of identifying and verifying NPD process critical success factors was demonstrated. Research limitations/implications: Possibility to expand the set of critical success factors for a research organisation, verification of the adequacy of the developed set based on other cases and types of technological solutions. Practical implications: The study can serve as a reference for research organisations that want to verify the reasons for the success or failure of their implementation processes. Social implications: The study can contribute to the implementation of standards and good practices concerning the NPD process implementation, which are directed at social participation and consideration of social needs during the processes of innovation development and implementation. Originality/value: The study addresses the needs of teams involved in NPD processes, both at research organisations and in companies. The article provides important guidance to managers of NPD processes. It offers a comprehensive overview of critical success factors and identifies a set of good practices to improve the efficiency of the NPD process.

2

Lean management implementation in Malaysian public sectors: critical success factors and performance implications

Zulkeflee Zarifa, Nawanir Gusman, AbdulGhani Airin

Management Systems in Production Engineering

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2023

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nr 2 (31)

197--107

EN

This study aims to investigate the effects of lean management implementation on public sector performance along with the critical success factors of its implementation. The cross-sectional quantitative survey collected 131 responses from public organisations in Malaysia selected through a stratified random sampling procedure. Data were analysed using the structural equation modelling (SEM) approach with SmartPLS 4 professional. Lean resources, lean culture, and lean knowledge management are critical success factors for implementing lean management in the Malaysian public sector. Subsequently, the holistic implementation of lean management will enhance their performance. This study provides a practical viewpoint for practitioners to understand and validate the potential benefits lean management can sustain if implemented with the critical success factors. As a result, practitioners and policymakers could use the insight from this study to tailor strategies for leveraging public sectors' performance in Malaysia.

3

Guiding Digital Transformation in SMEs

Palade Dan, Møller Charles

Management and Production Engineering Review

|

2023

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Vol. 14, No. 1

105--117

EN

The rapid development of digital technologies have created unprecedented opportunities for the industrial world. Enterprises, especially small and medium sized companies, struggle to successfully implement these technologies, and there is scant literature to support this endeavor. The authors hypothesize that ERP (Enterprise Resource Management) implementation, being a mature field, can guide digital technology implementation, taking into considerations the similarities. A systematic literature review was conducted to determine the critical success factors (CSF) of ERP implementation in SMEs that were used to derive guidelines for digital technology implementation case study. The results of the case study is another list of CSF that more correctly mirror the digital technology implementation needs. They are: “digitalization strategic plan”; “project sponsor/leader”; “commitment to the workplace”; “involvement of top management”; “reasonable project scope”; “compatibility with existing processes/systems”; “progressing with small steps”; “use of correct competencies”; and “involving the users”.

4

Political instability as a risk factor for PPP project success – a case study of the Hungarian M1/M15 motorway project

Schulders Maria

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2022

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z. 157

469--482

EN

Purpose: The main aim of this paper is to analyze political instability as a risk factor for public-private partnership (hereinafter: PPP) project success on the case of the 1992 Hungarian M1/M15 motorway project. Furthermore, it also examines the project success framework and critical success factors in PPPs, as well as project risk division and proper risk allocation. Design/methodology/approach: The text includes a review of relevant literature in the field of political instability and risk management pertaining to PPPs, in combination with a case study illustrating the impact of political instability on a PPP project. Findings: The findings of the case study suggest that Hungary’s institutions at the time of the project did not offer the necessary safeguards against governmental abuse of bargaining power. Independent courts are essential for the success of public-private partnerships, in combination with an emphasis on the protection of property rights and the rule of law. A well-functioning institutional and legal framework offer protection against the failure of public-private partnership projects and constitute a critical success factor for PPPs. Practical implications: Despite growing social infrastructure investment needs, PPP is not developing in accordance with expectations in the majority of developing and emerging economies. Political stability is an essential factor in any development process and happens to be one of the most distinguishing factors between developed and developing countries, in which PPP schemes are underutilized despite an enormous potential for more private sector involvement. Countries lacking independent courts may strongly benefit from alternative dispute resolution procedures. The retention of a larger amount of project risk by the public party may additionally prove to be helpful for the development of PPP markets in nations lacking institutional and political stability. Originality/value: The research problem identified in this paper concerns the implications of political instability – a global phenomenon of growing significance, on the success of PPP projects. The obtained results may be of interest to representatives of science and practice, especially with regards to developing countries, as well as emerging economies.

5

Artificial Intelligence Project Success Factors: Moral Decision-Making with Algorithms

Miller Gloria

Annals of Computer Science and Information Systems

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2021

|

Vol. 25

379--390

EN

The algorithms implemented through artificial intelligence (AI) and big data projects are used in life-and-death situations. While research exists to address varying aspects of moral decision-making with algorithms, the definition of project success is not readily available. Nevertheless, researchers place the burden of responsibility for ethical decisions from AI systems on the system developers. Using a systematic literature review, this research identified 70 AI project success factors in 14 groups related to moral decision-making with algorithms. It contributes to project management literature, specifically for AI projects. Project managers and sponsors can use the results during project planning and execution.

6

Critical success factors of ERP/CRM implementation in SMES in Poland: pilot study

Cieciora Małgorzata, Bołkunow Wiktor, Pietrzak Piotr, Gago Piotr, Rzeźnik-Knotek Małgorzata

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

|

2020

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z. 148

103--116

EN

Purpose: The purpose of this study was to define Critical Success Factors (CSFs) of implementation of CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) systems in small and medium-sized enterprises (SMEs) in Poland. Design/methodology/approach: Data was obtained from 83 respondents with work experience in SMEs in Poland that had undergone the implementation of an ERP/CRM system or the systems vendors. It was collected in the form of Google Form surveys and was analysed with the use of Spearman’s rank order correlation. Findings: The key CSFs comprise a thorough pre-implementation analysis and ensure sufficient financial resources for the implementation. Good communication between the ICT (Information and Communication Technologies) vendor and the SME’s employees, skills and experience of the vendor, as well as thorough preparation and familiarisation with the contract before implementation by both parties are also relevant. Research limitations/implications: The study limitations include a lack of research on a larger sample. Further work should cover the main barriers and threats connected with the implementation of ICT in SMEs in Poland and the ways of overcoming them. Practical implications: The findings can help SMEs’ decision-makers to prioritise the factors they have to take into account during planning an ICT implementation. Originality/value: This paper has highlighted the relevance of key CSFs in ICT implementation. The findings substantially add to the growing literature on digitalisation of SMEs.

7

Exploring critical success factors for the implementation of lean manufacturing in machinery and equipment SMEs

Yuik Chong Jia, Perumal Puvanasvaran A., Feng Chin Jeng

Engineering Management in Production and Services

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2020

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Vol. 12, no. 4

77--91

EN

This study aims to explore the predominant critical success factors (CSFs) for the implementation of lean manufacturing (LM) in small and medium-sized enterprises (SMEs) producing machinery and equipment (M&E). The convergent parallel mixedmethods (qualitative and quantitative) were employed in three Malaysian M&E manufacturing SMEs. The study identified four predominant CSFs that significantly impact on the LM application in M&E manufacturing SMEs, namely, leadership and commitment of the top management, training to upgrade skills and expertise, employee involvement and empowerment, and the development of LM implementation framework for SMEs. This study can assist the M&E manufacturing SMEs in prioritising these predominant CSFs so that the management teams can work on the improvement strategy and achieve a higher level of lean sustainability. It offers valuable insights into the LM implementation that could provide a practical reference guide to other industrial companies.

8

Interpretive structural modeling of identified success factors to lean implementation in SMEs

Shrimali Arvind Kumar

Quality Production Improvement - QPI

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2019

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Vol. 1, Iss. 1

69--77

EN

Lean practices are implemented in manufacturing enterprises to find hidden waste and attain continuous improvement. Various enterprises have experienced benefits owing to the Lean implementation. Following the use of appropriate lean instruments and techniques, there are many factors that affect successful lean implementation process. Researchers have identified a large number of these success factors to implementation of Lean. Understanding these enablers and the interactions between them can be crucial to the success of lean implementation. Interpretive Structural Modeling (ISM) is one of the established methodologies to bring forward the interrelationships among parameters of an issue or a problem. The purpose of this paper is to create the hierarchy of the various success factors to Lean Implementation according to their importance using the approach of ISM to facilitate Small and Medium enterprises (SMEs) across India.

9

Importance of key success factors for local and international ngos in humanitarian supply chain

Azmat Muhammad, Kummer Sebastian

LogForum

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2019

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Vol. 15, no. 4

545--555

EN

Background: Local and international non-governmental organizations play a pivotal role in a relief operation. However, as the number of disasters and their complexity is increasing, the challenges these organizations face during a relief operation are also growing exponentially. It is crucial for relief organizations to not only understand but also to prioritize the factors, which can make their supply chain work better. Therefore, this research aims at understanding the relationship between the key success factors, which can dramatically enhance the efficiency and effectiveness of the relief operation. Moreover, this study also highlights how LNGOs and INGOs differentiate between these KSFs and how they rank them. Methods: To address the objective of this study, the Likert scale style questionnaire was developed and distributed online to all such NGOs (worldwide), which take part in the relief operation. The collected data was then tested for its empirical significance on SPSS using Spearman's Rho, Pearson Chi-square, to understand the relationship and importance of these factors. Whereas, the odds ratio was calculated to rank each KSF. Results: The results of the study indicate that there exist strong correlation among all selected factors and all KSFs affect INGOs supply chain at least twice as much as they do of LNGOs. Conclusion: According to our findings and in the light of literature discussed in this research, a successful relief supply chain depends not only on greater and stronger coordination & collaboration but also on sharing information and resources among LNGOs and INGOs.

PL

Wstęp: Lokalne jak i międzynarodowe organizacje pozarządowe odgrywają kluczową rolę w realizacji poszczególnych operacji. Jednak ze względu na wzrastającą liczbę katastrof oraz ich wzrastającą kompleksowość, przed tymi organizacjami wzrastają coraz to większe wymagania i wyzwania. Dlatego też organizacje te nie tylko musza rozumieć, ale też umieść ustalać priorytety dla czynników wpływających na pracę łańcucha dostaw. Celem pracy jest zrozumienie zależności pomiędzy kluczowymi czynnikami prowadzącymi do sukcesu, które to istotnie wpływają na efektywność i wydajność prowadzonych operacji. Celem pracy jest również określenie jak lokalne i międzynarodowe organizacje pozarządowe rozróżniają te czynniki oraz które są przez nich uważane za najważniejsze. Metody: W celu uzyskania danych, opracowano ankietę korzystającą ze skali Likerta, którą następnie wysłano do pozarządowych organizacji na całym świecie. Uzyskane w ten sposób dane zostały poddane obróbce statystycznej przy pomocy SPSS (Spearman's Rho, Pearson Chi-square) umożliwiającej zrozumienie zależności i istotności poszczególnych czynników. Dodatnie zależności zostały wykorzystane w celu utworzenia rankingu tych czynników. Wyniki: Wyniki przeprowadzonych badań potwierdzają istnieje silnej korelacji pomiędzy wszystkimi wybranymi kluczowymi czynnikami a efektami działania łańcuchów dostaw międzynarodowych organizacji pozarządowych, minimum dwa razy silniejszej niż w przypadku lokalnych organizacji pozarządowych. Wnioski: Zgodnie z uzyskanymi wynikami oraz w świetle dostępnej literatury na ten temat, efektywne działanie łańcucha dostaw zależy nie tylko od silnej koordynacji i kooperacji ale również do współdzielenia się informacją i zasobami pomiędzy lokalnymi organizacjami pozarządowymi jaki i międzynarodowymi organizacjami pozarządowymi.

10

Kluczowe czynniki sukcesu w branży logistycznej

Dąbrowska Katarzyna

Autobusy : technika, eksploatacja, systemy transportowe

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2019

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R. 20, nr 10-11

102--104

PL

W artykule przedstawiono kluczowe czynniki sukcesu w przedsiębiorstwach branży logistycznej. W tym celu najpierw scharakteryzowano branżę logistyczną w Polsce, następnie dokonano zdefiniowania pojęcia kluczowych czynników sukcesu. W kolejnej części artykułu określono kluczowe czynniki sukcesu w omawianej branży. Wybraną metodą badawczą jest przegląd literatury oraz raportów branżowych.

EN

The article presents the key success factors in enterprises in the logistics industry. To this end, the logistics industry in Poland was characterized, then the concept of key success factors was defined. The next part of the article identifies the key success factors in this industry along with their role.

11

Krytyczne czynniki sukcesu wdrażania TQM w organizacji

Bajon Sebastian

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2018

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z. 132

43--59

PL

Nie ulega wątpliwości, że zmieniające się otoczenie firm i narastająca w nim konkurencja powoduje, że organizacje chcąc przetrwać, muszą się doskonalić. Narzędziem to umożliwiającym jest koncepcja Total Quality Management, która wywodząc się od doskonalenia jakości w firmie, podnosi poziom jej konkurencyjności na rynku. Niniejsze opracowanie pokazuje, jakie krytyczne czynniki sukcesu należy brać pod uwagę w procesie implementacji tego instrumentarium do firmy. W artykule podjęto próbę przeglądu światowego dorobku naukowego dotyczącego zarządzania przez jakość oraz wskazano na obszary jak dotąd niewyeksploatowane naukowo.

EN

There is no doubt that the changing environment of companies and the growing competition in it indicate that in order to survive organizations innovate. The Total Quality Management concept is an appropriate tool that enables such a growth. Deriving from the improvement of quality in the company TQM raises the level of its competitiveness on the market. This study shows which critical success factors should be considered in the process of implementing this management approach to the company. The article attempts to review the world scientific achievements regarding quality management and identifies areas not yet scientifically exploited.

12

Stock management as a critical success factor for Polish crop prodcers

Korneta P.

Information Systems in Management

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2018

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Vol. 7, No. 4

237--245

EN

The key objective of critical success factors is to filter out excessive information reaching organizations so that management can focus on several most critical areas. Both scholars and practitioners employ most frequently expert interviews as to identify critical success factors. The aim of this study is to show how quantitative methods can contribute to a more efficient critical success factors identification. This study uses a sample of observations relating to 300 Polish crop producers in a 5-years period between 2013 to 2017. The findings of this study show clearly that the lower the inventory levels the higher the profitability and the growth of sales revenues of Polish crop producers.

13

Identyfikacja kluczowych czynników sukcesu w podmiotach leczniczych na przykładzie świadczeń okulistycznych

Gołębiowski P., Wojnarowska M., Jędrzejczyk T.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

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2017

|

z. 114

113--124

PL

Podmioty lecznicze stawiają czoła zmieniającym się warunkom działania. Zarządzający tymi organizacjami coraz chętniej sięgają po narzędzia z zakresu zarządzania, w tym zarządzania strategicznego. Jednym z nich może być analiza KCS, której zadaniem jest m.in. wskazanie krytycznych obszarów funkcjonowania organizacji, na których należy skupić uwagę i doskonalić je, by zdobyć przewagę konkurencyjną. Przegląd literatury wskazał, iż problematyka KCS w ochronie zdrowia jest szczególnie słabo rozpoznana. Autorów zainteresowało zagadnienie na ile różnice występujące między sektorem prywatnym i publicznym wpływają na identyfikację i hierarchizację KCS podmiotów leczniczych. W artykule przedstawiono wyniki badań pilotażowych dotyczących identyfikacji kluczowych czynników sukcesu dla podmiotów realizujących świadczenia okulistyczne oraz podobieństwa i różnice pomiędzy KCS świadczeniodawcy prywatnego i publicznego.

EN

Health care providers face the challenges of changing activities condition. Providers’ management more often uses the managerial tools, including strategic management schemes. One of the useful tool is Critical Success Factors (CSFs), which is to be applied to point critical areas of organizations’ function which should be focus on and improve to achieve competition advantage. Review of the literature revealed that CSFs methodology among health care organizations is only narrowly explored. The authors were interested whether the differences between public and private sector leaded to identification and hierarchization CSFs of health care providers. In the article are presented the results of pilot research which was set to identify CSFs for two ophthalmology clinics representing public and privet sector.

14

Selecting a logistics service provider: a definition of criteria that consider the requirements of an external competitive environment

Bajec P., Tuljak-Suban D.

Transport Problems

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2017

|

T. 12, z. spec.

157--168

EN

A large number of criteria, the very diverse use of terminology and different classifications of criteria used to select a logistics service provider (LSP) reflect the lack of consensus in defining criteria. Moreover, whether the criteria are consistent with external requirements has not been analysed, which are vitally important for the success and competitiveness of the supply chain. This paper therefore presents a carefully prepared and evaluated classification system of criteria aligned with the requirements of the external environment. A multi-stage methodological approach was used. Selection criteria obtained from the systematic review of literature were first carefully analysed to find potential shortcomings. After that, a cluster method was used to reduce the numer of criteria and to aggregate similar criteria. A Pareto analysis (75/25 rule) was further used to rank the criteria according to their frequency of use and consequently according to importance. The obtained categories of criteria (vitally important criteria (C1), very important criteria (C2), important criteria (C3) and less important criteria (C4), using the AHP method, were compared by the experts to define their weights. This paper summarizes and extends the recent literature through a six-step methodological approach and proposes a new classification system of selection criteria.

15

Sukces w zarządzaniu projektami – zagadnienie definicji i jego oceny w świetle wyników badań empirycznych

Podgórska M.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska

|

2016

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z. 89

409--419

PL

W artykule omówiono zagadnienia związane z definiowaniem oraz oceną sukcesu w zarządzaniu projektami. Na podstawie pogłębionej analizy literatury przedstawiono ewolucję podejścia do definiowania sukcesu projektu oraz scharakteryzowano zagadnienia krytycznych czynników sukcesu oraz kryteriów oceny sukcesu projektu. Zaprezentowano wyniki badań empirycznych w kontekście oceny sukcesu projektów realizowanych przez kierowników projektów z obszaru województwa śląskiego. Dokonana analiza wyników badań prowadzi do stwierdzenie, że projekty objęte badaniem charakteryzowały się relatywnie wysokim poziomem sukcesu, a wśród uwzględnionych w badaniu kryteriów oceny sukcesu projektu wyżej oceniono kryteria podstawowe, tzw. techniczne.

EN

The article describes the issue related to defining and the evaluating of the success in the project management. Based on a in-depth literature review the evolution of the approach to defining the project success was presented as well as critical success factors and project success criteria were discussed. The results of the empirical studies in context the evaluating of the success of the projects which were managed by Silesian project managers were presented. The analyses of the obtained results indicates that these projects were characterized by relatively high level of project success and among used in this study project success criteria higher were evaluated the basic (technical) criteria.

16

Project/product development process critical success factors: A literature compilation

Rocha H., Delamaro M.

Research in Logistics & Production

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2012

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Vol. 2, No. 3

273-271

EN

Project/product development process is a strategic activity related to customer needs fulfilment, achieved through the identification of their desires and needs, responding with innovative products, with adequate characteristics of performance, cost, and distribution. Different authors propose factors in the development processes as being critical. In this article, a list of common findings is presented, concluding that, based on the existing literature, the critical success factors for project and product development processes are: cost and budget management, time and deadline management, product positioning, customer needs fulfilment, organizational alignment, development team characteristics, development process, and organization and work environment management.