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Zarządzanie zasobami załogi, czyli jak uniknąć błędów zarządczych

Liszkowska W.

Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Łódzka

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2018

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z. 71

69--81

PL

Artykuł przedstawia rys historyczny procesu wdrażania szkoleń z zakresu zarządzania zasobami załogi, istotę i cele programu oraz wpływ CRM na jakość świadczonych usług przez linie lotnicze. Omawia także najpopularniejszą teorię bezpieczeństwa lotu, „Model Sera Szwajcarskiego”. Ponadto zwraca również uwagę na problemy wynikające z niewłaściwej komunikacji między członkami załogi samolotu oraz ich potencjalny wpływ na bezpieczeństwo pasażerów. Artykuł przedstawia także generacje szkoleń w kontekście ewolucji CRM oraz zakres tematyczny mo-dułów szkoleniowych obowiązujących w Unii Europejskiej.

EN

The article presents a historical overview of the crew resource management training implementation process, essence, aims and the impact of CRM on the quality of service providing by different airlines. It also describe the most popular theory of safety flights, “Swiss Cheese Model”. Furthermore, it draws its attention to problems caused by bad communication between aircraft crew members and their potential impact on the passengers safety. The article also presents five generations of training in context to evolution of CRM program and the topics of training modules which are obligatory in European Union.

2

Development of a behavioural marker system for rating cadet’s non-technical skills

Conceição V.P., Basso J.C., Lopes C.F., Dahlman J.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2017

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Vol. 11, no. 2

255--262

EN

Despite the adoption of crew resource management training for bridge teams over the last decades, the training is still heavily focussed on technical achievements. In an educational context, the situation is more problematical, since with requirement of developing the technical skills, there is a need to build and evaluate the non-technical skills of cadets with little experience in bridge team management. In parallel with the application of team leadership models, the Portuguese Naval Academy conducted a research to improve the development and assessment of non-technical skills in bridge simulators. This paper describes the method used to identify the key non-technical skills required for naval cadets and to develop a behavioural marker system for their measurement. A literature review of behavioural marker systems was supplemented with an analysis of interviews conducted with students and simulator instructors. Additionally, further analysis of Portuguese Navy accidents reports was made, applying the HFACS framework to identify the relevant non-technical skills involved in the accidents. The resulting rating system covers five skill categories (leadership, situational awareness, communication, team work and decision making), each one with three rating elements. The framework is currently under evaluation tests in bridge simulators sessions, within an educational context.

3

Turkish Women Seafarers and A Quastionnaire Study on Employment Situation

Yilmaz H., Basar E., Ozdemir U.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2016

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Vol. 10, no. 2

353--360

EN

Throughout history, women have struggled to gain a place and establish their presence in social life. Mostly, they have continued their life in the position of carrying out family responsibilities. When women want to get involved in the business world, they are facing some problems arising from dogmatic thinking and prejudices, especially among the professions with "male-dominated" judiciary. Maritime profession, one of the oldest professions in the world, was also regarded as a single-gender area until the 20th century. However, in recent years, economical and political changes in the world, equal opportunity in education and incentive works of the International Maritime Organization have led women to work as seafarers. Although female seafarers constitute 2% of the world seafarers, this ratio is higher in developed countries than that of undeveloped or developing countries (URL-1). There is very little information regarding women seafarers in general, including the actual population size. Most of studies focus on passenger ships or cruise ships, not cargo ships (Sohyun, 2010). It is difficult to find relevant studies regarding women seafarers in the world, including in Turkey. In Turkey, women have played an active role and gained an apparent identity in the maritime sector since the 2000s. According to 2015 data, Turkey is ranks the 14th in the world maritime trade with more than 27,6 million deadweight tonnage and manages 1530 vessels (UNCTAD, 2015). In Turkey, many studies related to the employment of seafarers are carried out as in the whole world. However, studies on the employment of women seafarers should be paid more attention. In this study, a questionnaire was carried out with the personnel department managers in Turkish shipping companies. Employment, career, educational status of female seafarers and the general difficulties they face were revealed.

4

Possibilities for providing of professional practices on the training vessel Dar Mlodziezy

Formela K., Muszyńska K.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2016

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Vol. 10, no. 1

35--40

EN

The article presents possibility of performing trainings on board of the Gdynia Maritime Academy's training ships. It has been described main rules of curriculum of practices, also included requirements of the timeline of the practice which were defined in proper law acts as well as applying of those requirements in accomplishment of practices on board of the ships. Paper presents statistics of the numbers of students trained on board of "Dar Mlodziezy" from the Gdynia Maritime University and from other Maritime Universities and schools. Based on the presented statistics data it has been analyzed possibility of the extension time of the trainings. Such analysis assay results from curriculum of the Maritime Academy in Gdynia and others maritime schools.

5

Bezpieczeństwo lotów a szkolenie w zakresie zarządzania zasobami załogi w zarobkowym przewozie lotniczym

Gałązkowski R., Tomaszewski M.

Zeszyty Naukowe AON

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2015

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nr 2(99)

110-135

PL

W niniejszej publikacji jej autorzy, na tle zagrożeń dla bezpieczeństwa operacji lotniczych, identyfikują przyczyny narodzin szkoleń realizowanych w zakresie zarządzania zasobami załogi (Crew Resource Management - CRM), definiują ich charakter, istotę i cele. Przedstawiają również, uwarunkowany szeregiem czynników, proces ich ewoluowania, skupiając się na rozwiązaniach przyjętych w zarobkowym przewozie lotniczym na świecie. W ramach tego zagadnienia przedstawiają zasadnicze, charakterystyczne dla kolejnych generacji szkoleń CRM, zmiany w zakresie i w sposobie ich prowadzenia.

EN

In this paper, the authors describe, against the backdrop of threats to the safety of aviation operations, the reasons why training in Crew Resource Management (CRM) came to exist and its nature, essence and purposes. Furthermore, the authors have covered the evolution of said training along with many factors that shaped this process. In making the presentation, the authors have focused on the solutions implemented in commercial air transport around the world. As part of this topic, they indicate the basic and generation-specific changes in the scope and manner of conducting the CRM trainings.

6

The MarEng Project – a tool for enhancing safety in navigation and maritime transport

Katarzynska B.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2007

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Vol. 1, no. 2

221--222

EN

In the paper the MarEng project is presented as a tool for enhancing safety in navigation and maritime transport.

7

The effectivness of multinational maritime task groups in shipping protection

Duda D., Szubrycht T.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2007

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Vol. 1, no. 2

215--218

EN

Now it is obvious that maritime transport is the core element of word economy but in region of the world security of maritime sea transport is threaten. The world countries take different activities to decrease such threats and make shipping more safety. One of such solution is multinational maritime operation provides by the Navy. The paper presents the analyze of such operation, which were taken in last two decades, especially in Black Sea, Mediterranean Sea, Strait of Malacca and in around the coast of Somalia. Paper present also lessons learned experience of such operation.

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Risk management – do we really need it in shipping industry?

Szymanski K.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2007

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Vol. 1, no. 2

213--214

EN

A risk management is an important step in protecting workers and business, as well as complying with the law. It helps you focus on the risks that really matter in workplace – the ones with the potential to cause real harm. In many instances, straightforward measures can readily control risks, for example ensuring spillages are cleaned up promptly so people do not slip, or cupboard drawers are kept closed to ensure people do not trip. For most, that means simple, cheap and effective measures to ensure most valuable asset - workforce - is protected. The law does not expect to eliminate all risk, but Companies are required to protect people as far as ‘reasonably practicable’.

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Investigation the root causes of seafarers’ turnover and its impact on the safe operation of the ship

Turker F., Er I. D.

TransNav : International Journal on Marine Navigation and Safety of Sea Transportation

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2007

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Vol. 1, no. 4

435--440

EN

Thus, the importance of turnover from the point of view of managers’ is that a high rate of turnover not only necessitates a costly personnel replacement, recruitment, selection and training of new personnel but also disrupts normal operations resulting in a loss of productivity and safety. Besides a loss of critical personnel who is carrying out core activities, like master, chief engineer or chief officer that can not be compensated easily with an other competent alternative, it could definitely result in a loss of production and loss of a skilled worker who is competent and reliable with safety precautions and company politics which means loss of thousands of dollars in maritime transportation. This study concentrates on making an investigation on “intention to quit” and its antecedents. Consequently the effects of turnover on both organizational and safety aspects and their countermeasures are discussed in advanced.