This article proposes an analysis of the results of the application of hyperexponential approximations with parameters of the paradoxical and complex type for calculating the steady-state probabilities of the G/G/n/m queueing systems with the number of channels n = 1, 2 and 3. The steady-state probabilities are solutions of a system of linear algebraic equations obtained by the method of fictitious phases. Approximation of arbitrary distributions is carried out using the method of moments. We verified the obtained numerical results using potential method and simulation models, constructed by means of GPSS World.
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