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Organisational competence vs transferability of knowledge in cluster organisations and technology parks

Lis Anna Maria, Žemgulienė Jolanta

Engineering Management in Production and Services

2020

Vol. 12, no. 2

83--98

The main paper aims to evaluate the impact of organisational competence on knowledge and information flows within cluster organisations and technology parks, with particular emphasis on innovative content knowledge. The paper addresses the research question: “What set of competencies of cooperating companies allows access to information and knowledge in cluster and parks structures?" The authors report their findings from a quantitative study carried out in four cluster organisations and three technology parks functioning in Poland. The research sample covered a total of 269 enterprises: 132 cluster members and 137 park tenants. The primary method of data collection was a survey questionnaire. Data analysis was conducted using the interdependence of variables, ANOVA, and logistic regression. The research showed that the surveyed enterprises from both analysed groups preferred cooperation with partners of a similar level of competence development and the same or complementary scope of competence. This set of competencies of cooperating organisations also guaranteed better access to information and knowledge resources, including confidential information and new knowledge. This study additionally indicated that the knowledge creation activities performed by the cooperating cluster organisations depended on the proximity of the competencies of organisations as well as on the nature of the information, disseminated within the cluster organisations. The theoretical contribution is related to the results obtained by analysing the phenomenon of information and knowledge dissemination in cluster and park structures, revealing the impact made by the competence proximity of cooperating organisations on the access to this such resources. Thus, the findings supplement the state-of-the-art knowledge of the concept of industrial clusters by presenting a broader view on cooperation developed in geographical proximity, based on a set of various partner competencies.

To meet or to connect? Face-to-face contacts vs ICT in cluster organisations

Lis Anna Maria, Lis Adrian

Engineering Management in Production and Services

2019

Vol. 11, no. 4

103--117

The main purpose of the paper is to explore how cluster organisations (COs) take advantage of direct (F2F) and indirect (ICT) contacts in fulfilling their main roles. The paper addresses the research question: “How important are Information and Communication Technologies at each level of advancement of cluster cooperation?” The research was conducted in 2016 in four purposefully selected cluster organisations representing metal and ICT industry. The basic method of data collection was an in-depth individual interview. The authors applied the qualitative content analysis as the procedure to analyse the interviews. The research sample comprised of 30 cluster members. The research was based on an original theoretical concept referring to the trajectory of the development of cooperative relationships in cluster organisations. Four levels of development of cluster cooperation as well as three main roles of cluster organisation were distinguished. At each level, COs play one of three identified roles: a direct resource supplier (providing access to resources), a broker (facilitating resource exchanges) and an integrator (integrating into different dimensions), which gives a total of 12 specific roles. The research has shown that both direct and indirect contacts were significant both in fulfilling the roles assigned to the cluster organisations as well as in developing the cluster cooperation. It has been also observed that ICT importance was slightly different at each level of a CO’s development. Only in one identified role (at level II: Process integrator) the importance of ICT tools was at least as great as F2F contacts. The research study contributes to the literature which refers to the question of face-to-face contacts established in geographical proximity versus the ones set up by using Information and Communication Technologies in cluster organisations. It was noticed that even though ICT plays a significant role in the functioning of COs, they cannot replace face-to-face contacts. They can only be their important complement at every level of CO development. There are also some limitations connected with the qualitative approach, which does not allow the author to generalise the findings. The first limitation is the small research sample. The second limitation is the subjectivity characterising qualitative research, mainly due to the applied techniques of data collection and analysis.