Progress in the field of artificial intelligence has gained a remarkable momentum of development and extensive reach. Translation of basic rights which are governed by human nature and biology, has created a strict scientific method with a high degree of objectivity. Contemporary research of artificial intelligence applications focuses on explorations by the new areas of their implementation. Progress in the field of AI determines the future of computer-integrated logistics systems. An important element of this development is a high level of artificial intelligence methods, which include fuzzy sets and bots.
This paper presents the use of artificial intelligence method in creating successful relations with clients. Particular attention is devoted to the systems, which are being placed on corporate websites. These programs called chatterbots (chatbots, virtual agents, etc.) are designed to simulate an intelligent conversation with human users.
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W artykule scharakteryzowano pojęcie oraz istotę Internetu IV generacji. Jego rozwój jest oparty na działaniu inteligentnych aplikacji zwanych chatterbotami. Opisano tu działanie, zastosowanie oraz budowę tych programów. Postarano się również ocenić przyszłość związaną z funkcjonowaniem bogatej rodziny botów.
EN
This article presents idea of the fourth-generation Internet. The development of this Network bases on working inteligent programmes called chatterbots. There has been described funcioning, application and structure of these programmes. There is also assessed future related to funcioning of bot's family.
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